ChannelVision Magazine

Naturally, this growth is having a big impact on the unified communication and collaboration (UC&C) land- scape. Newly mobilized workers want reliable and ef- ficient conferencing technologies that they can access from any location over a single interface. This is evi- denced in a comprehensive new report from PGi titled, “The Future of UC&C on Mobile.” Here are some key takeaways from this study: 1. Desktop phone usage is declining The traditional desktop phone is no longer the preferred technology for conference calls, at least among the mobile industry insiders surveyed for the report. About 55 percent of respondents claimed that their use of desktop phones significantly dropped during the last five years. Less than 10 percent reported significant growth in desktop phone conferencing during that time. Almost 60 percent of respondents said they use their desktop phone for conference calls less than 25 percent of the time. All Eyes on Mobile UC&C Mobile & Wireless Desktop Virtualization Adoption and Investment Rate Trend Source: Computer Economics, 2017 Percentage of IT Assets Off-Premises Off Pr Source: 451 Research 1-249 employees 1-249 250-999 employees 1,000-9,999 employees 10,000+ employees 250-999 1,000-9,999 10,000+ 34% 48% 22% 44% 20% 45% 17% 43% Current In Two Years 60% 40% 20% 0% 2014 2015 2016 2017 30% 21% 35% 14% 30% 21% 35% 20% Percent of Organizations Adoption Rate Investment Rate How frequently do you use your desk phone for conference calls? Source: PGi; Mobile World Live 10% 20% 30% 40% 50% 60% Over 75% of calls 50% to 75% of calls 25% to 50% of calls Less than 25% of calls T he mobile industry is growing at breakneck speed. According to Cisco, mobile users are increasing twice as fast as the global population. And by 2020, more people will have mobile phones than cars, running water and electricity. Channel Vision | March - April, 2018 50

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