Mar/Apr 19 - ChannelVision Magazine

at your service: Xaas The benefits of ERP are well-established: it reduces manual touchpoints, thereby saving time, increasing accuracy and leading to operational effi- ciencies. Where 20 years ago on-premises ERP was an exciting new technology that helped businesses hurry toward digital transformation, today it’s much more mundane. It’s a little like password encryption — everyone knows they need it, but compared to all of the other cutting-edge cybersecurity solutions out there, it isn’t all that fun to talk about. Regardless of its popularity, the efficiencies gained from an ERP solution are very real. En- terprise resource planning tools make disparate systems work together. That sounds simple and straightforward, but it’s more complicated than it seems. Think of all of the different platforms a business uses throughout the day, with all of their interfaces and logins. Where you enter your sales orders is different from where you track invoicing. Where you log help tickets is a different system than where you house customer information. Supply chain, ecommerce, account- ing, customer service, marketing, sales, human resources, IT — all of these job functions use different technology solutions, which creates innumerable opportunities for error. How ERP Software Is Implemented 2017 2018 On-premises 67% 15% SaaS 27% 64% Cloud ERP 6% 21% Source: go.panorama-consulting.com ERP Redux E nterprise resource planning (ERP) solutions aren’t exactly a hot topic of conversation in the business and technology world these days. By Kris Blackmon Cloud changes the conversation around enterprise resource planning 32 Channel Vision | March - April, 2019