ChannelVision Magazine

CORE COMMUNICATIONS SkySwitch, a channel-exclusive white label UCaaS provider, has announced an upgrade in support of Kari’s Law E911 requirements. The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone sys - tems, the law becomes active on January 6, 2021. The adoption of Kari’s Law requires that anyone using a multi- line telephone system (MLTS) must be able to directly reach a Pub - lic Service Access Point (PSAP) by dialing 9-1-1, without the need to dial additional numbers or request an outside line from an operator or receptionist. The new law also requires that on-site security or management can be notified whenever 9-1-1 is dialed. With Kari’s Law now in effect, should a tragedy occur, non- compliant businesses could face catastrophic civil liabilities and be subject to additional penalties each day they remain non- compliant. To ensure public safety and to avoid such scenarios, SkySwitch has updated the reseller dashboard to allow resellers to comply. The update now makes it possible to send notifications anytime 9-1-1 is dialed. With the additional functionality, Sky - Switch has made it possible to send an email to a specified email address and/or call a designated telephone number that will reach an on-site security desk, with the added capability of allowing the answering party to listen in on the 911 call. The new settings are available now as part of the E911 configura - tion page for all US DIDs. Kari’s Law does not cover Canadian DIDs, but SkySwitch will support resellers’ customers in Canada with the email notification feature for Canadian DIDs. “With this upgrade, SkySwitch resellers can, at no additional cost, meet regulatory requirements and save lives with minimal effort,” said Harlan Hamlin, vice president of business develop - ment at SkySwitch. SkySwitch Upgrades to Support Kari’s Law E911 Requirements Join Snom’s DECT Revolution Think back to a simpler time, before the explosion of digital touch screenback when phones still had actual buttons on them. These phones largely became phased out in favor of digital alternatives but demand never went away. In fact, today there are many professionals that miss having traditional office phones that are more rugged and easier to navigate than digital handsets – especially in industrial facilities, schools, and healthcare settings. Enter Snom, a leading global phone manufacturer that’s turning back the clock with their unique approach to VoIP – which the company is calling its “DECT Revolution.” Snom offers DECT wireless handsets and conferencing phones with embedded key line emulation (KLE) functionality. In other words, Snom is enabling modern, cutting-edge IP communication with the look and feel of a traditional cordless device. For small to medium-sized businesses, Snom offers the M100 KLE “Key Line” series, including the M10 KLE SIP DECT 4-Line Handset, M100 KLE SIP DECT 4-Line Base Station, M10R KLE SIP DECT 4-Line Rugged Handset, and M18 KLE SIP DECT 4-Line Deskset, in addition to the M325 and M25 Office Wireless Handset. For enterprise and healthcare businesses, Snom offers the new DECT mobility enterprise-grade M900 Multi-Cell Base Station that can support up to 4,000 base stations and 16,000 wireless devices. The Snom M700 and M900 multi-cell base stations support the following wireless handsets and accessories; M5 Range Extending Repeater, M65 / M70 Professional Handset, M85 / M80 Industrial wireless Handset and the Health care focused M90 wireless handset. All DECT models leverage DECT 6.0 technology, enabling service at a range of up to 500 feet. This makes them perfect for teams that move around a lot throughout the day yet need to stay connected to their landlines. “Our M-KLE series phones make it incredibly easy to see, hold, and transfer incoming calls,” said vice president of sales Brian Tompkins. “These low- maintenance phones are also simple to configure and deploy, making them a great option for busy partners and customers alike.” Snom professional VoIP products are sold exclusively through accredited Snom partners. All VARs and service providers are invited to register with the company. To learn more, visit snomamericas.com. Master distributor Jenne, Inc., has added the full portfolio of Poly video solutions to its line card. Jenne now offers its value-added resell - ers, agents and integrators the full line of Poly products, which also in - cludes headsets, software, desk phones, audio and analytics products. “Poly’s line-up of video solutions delivers radical simplicity by en - abling collaboration in huddle rooms, open workspaces and confer - ence rooms,” said John Kruszka, senior director of communications and service provider solutions, Jenne, Inc. “These high-performance solutions, including the Poly Studio X-Series, are ready to integrate when shipped and allow Jenne’s customers to deliver a fully-config - ured solution out of the box.” Additionally, the Poly Studio X-Series, along with Poly’s headsets and desktop and conference phones, are optimized and certified for Zoom, said Kruszka. Jenne’s Poly business development specialists are available to work with resellers, agents and integrators to identify which products are most applicable to each unique situation. Jenne Adds Poly Video Solutions 40 CHANNEL VISION | March - April, 2020