ChannelVision Magazine

CYBER PATROL H igh Wire Networks recent - ly unveiled Overwatch 24/7, an AI-driven cybersecu - rity platform for MSPs that pairs its 24/7 SOCs with advanced XDR (x Detection and Response) technology. High Wire was on hand to announce the launch at MSP EXPO in Fort Lauderdale. Overwatch 247/7 goes beyond SIEM, the company says, utilizing pervasive data collection, big data processing and artificial intelligence to uncover actionable data for rapid threat detection and response. The technology gives SOC analysts deeper visibility and control to respond to at - tacks at key points in the kill chain. It works by capturing data from multiple sources, weeding out false alarms us - ing machine-learning algorithms and automatically isolating threats. Ultimately, Overwatch 24/7 drasti - cally reduces the amount of time that a bad actor can sit inside of a network and pilfer data. Think of it as an early warning system that allows teams to act immediately when a threat is detected. “Overwatch provides a practical security foundation for MSPs who are trying to protect themselves and their most important assets, their clients,” explained Mark Porter, president and CEO, High Wire Networks. “By pro - viding this service for our partners, we allow them to continue to focus their resources on providing the best service they can to their clients, while we focus exclusively on delivering best-in-class security services to them and the clients. “It offers security, scale, increased revenue and margins, and speed,” Por - ter continued. “We can start putting them and their clients on the platform in a few days. We built the data centers, we pro - vide the analysts, and we do the heavy lifting.  We allow them to do what they do best, support their client.  Our mes - sage to any MSP out there is simple, it’s you plus us, not the other way around.”  Channel sales manager Joseph Barnas was on hand at MSP EXPO to explain more about the benefit that this solution offers for providers. “We’ve taken a holistic or complete approach to the whole security issue,” Barnas explained. “Not only do we pro - vide SOCs but we’ve also expanded into the realm of physical security – into intelligent physical or video sur - veillance as well as endpoint protec - tion, and so on.” High Wire maintains two 24/7 SOCs, one here in the U.S. and another one in Guernsey, an island in the English Chan - nel off the coast of Normandy. “We meshed multiple tools together to form a cohesive solution,” Barnas continued. “However, that doesn’t mean you have to take the entire solution. So, if someone already has an endpoint like Cylance, we can just integrate that in and manage it anyway. We are not requiring wholesale – or as they used to say, forklift – upgrades in the network. We can provide the entire network cy - bersecurity solution or bits and pieces so you can build it yourself. “ As Barnas explained, the com - pany’s only route to market is through MSP and reseller partners. “Our job is to empower them to make their own revenue and provide better and more comprehensive solu - tions,” Barnas said. “We have some partners that want to white label. We actually prefer that it gets co- branded, and there are some techni - cal reasons for that. For example, a customer may ask how the company got into the security business when they weren’t in there yesterday. Or, an analyst might make a mistake and answer the phone as Overwatch or High Wire. Everyone would be busted at that point. So let’s just acknowl - edge it upfront, because you’ll have a lot of respect. In the end, High Wire has a track record of more than 20 years of profitability. We’re not hiding behind anything.” High Wire, it should be noted, avoids advertising end user pricing. “We recommend to our partners where we believe they should be,” Barnas said. “But like I said, we don’t publish or advertise it. If they can get $500 per user, I salute them. Barnas concluded by voicing sup - port and gratitude for High Wire’s channel community. “We’re making some significant inroads especially with our value part - ners today as well as some of the large distributors in the marketplace that we’re doing business with,” Barnas concluded. “This is probably one of the most comprehensive, easy-to-sell, easy to demonstrate solutions that you will come across. So, we look forward to doing business to those who haven’t signed on with us yet.” o HighWire Unleashes ‘SIEM on Steroids’ By Gerald Baldino 54 CHANNEL VISION | March - April, 2020