This is a ChannelVision Magazine Publication.

Fluree Launches Partner Program for Blockchain-based Data Platform A North Carolina-headquartered startup that provides a data-centric technology stack announced a global partner network that provides enabling technology for ISVs, SIs and VARs to build and deliver the Web3 applications that are revolutionizing the way the world does business.  The Fluree plat - form organizes blockchain-secured data in a highly scalable semantic graph database, making it ideal for full-stack applications built on a data-centric ar- chitecture, said the company. “A recent Wipro survey found 75 percent of executives now look at blockchain as a strategic priority in 2020,” said Buck Flannigan, vice president of global partners, Fluree. “At the same time, we must dismantle the barriers to adoption for block- chain in new or existing systems, which remains the top reported issue according to Deloitte. This nexus rep - resents a golden opportunity for our partners to go to market with data- centric blockchain solutions powered by Fluree.” Fluree said it is positioned for wide- spread enterprise adoption, with a compact runtime footprint scaling from edge client devices, through private cloud deployments, and supported on all leading public cloud infrastructure platforms, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Examples of technology ISVs in - clude Storj Labs, whose Fluree inte- gration streamlines DevOps to create and backup snapshots of Fluree led- ger instances and stream them to the Tardigrade distributed object storage network, and Zeeve, a blockchain-as- a-service cloud management platform that provides intuitive dashboards, single-click cloud deployments and a faster time-to-market of Fluree-based applications. WFH Self-Service Relief Scaling up to support at-home workers is surely going to require significant amounts of self-care. For- tunately, self-service chan- nels are rapidly becoming the first choice for many telecom customers when experiencing technical diffi- culties. J.D. Power research found that overall satisfac- tion is significantly higher among service customers who use provider websites, mobile apps and social me- dia channels to troubleshoot a problem before schedul- ing a technician visit than among those who use the phone to call in a problem. More than two-thirds (69%) of telecom custom - ers attempt to resolve their own technical issues before resorting to scheduling a visit with an in-home service technician. While the phone is still the most commonly used channel for customers in need of technical help, it offers the least satisfying customer experience, said J.D. Power. Source: ABI Research Source: J.D. Power since COVID-19 80% 100% f I can ain, even if I can an even if I can 2020 U.S Telecom In-Home Service Technician Study Asset Tracking HMI/IPC Machine Tools 883 873 868 864 862 859 852 841 835 DISH Verizon AT&T DIRECTV Spectrum Industry Average Xfinity CenturyLink Cox Communications Frontier Communications Overall Customer Satisfaction Index Ranking COVID Slows SD-WAN Momentum While the worldwide SD-WAN market continued to expand in the first quarter of this year, the rate of acceleration slowed, according to a report by Dell’Oro Group. The SD-WAN market grew by 24 percent year-over-year but was well off the 64 percent annual growth for last year, largely due to supply chain issues related to the coronavirus pandemic. “Demand for SD-WAN held up well in the first quarter, but supply chain disrup - tions induced by the COVID-19 pandemic caused a sharper deceleration in vendor revenue growth,” said Shin Umeda, vice president at Dell’Oro Group. “We still expect the SD-WAN market to grow by double-digits this year, but with so much macroeconomic uncertainty, strong perfor- mance won’t be a shoo-in for all vendors.” Dell’Oro Group also found that supply chain disruptions accounted for the majority of service provider router and CES switch market declines in the first quarter. The service provider router and CES market in China had a slight decline in the first quar - ter, but Dell’Oro Group said upgrades to 5G infrastructures were expected to drive strong demand during the rest of 2020. EMERGENT 10 CHANNEL VISION | May - June, 2020