CV_MayJune_2018

61 2018 Visionary spotlight awards | Channel Vision Master agent Telarus is our third winner within this category. In 2017, Telarus released MoonRize – a new technology that provides daily updates to its partners on data, voice and cloud orders. The MoonRize system is available on Telarus’ agent por- tal and on the company’s partner app, available for both iPhone and Android devices. Billed as “a system that will shine a light on the things that used to be in the dark,” it gives partners the ability to view all of the orders they currently have in progress. A list of active orders is ranked in descend- ing order from newest to oldest, and a filters tab allows partners to organize the list by orders that have already been completed, orders that have already been canceled and orders that are currently in progress. Individual orders, mean- while, contain the name of the customer, their main address, what they’ve ordered and the order number. A “details” page shows the order’s unique workflow. “One of the big- gest frustrations our partners’ experience is submitting an or- der and not knowing the status when asked by a customer,” Telarus explained. “This lack of transparency can mean the dif- ference in success and failure for our partner community. Our IT department decided to create a tool where Telarus partners can visually see what a specific carrier’s provisioning process looks like. We want to make sure they have easy access to this information, updated daily, on their smartphones, so that they can always be seen as the expert by their customers.” Over the top VoIP provider BullsEye was recog- nized for its demonstrated ability to take advantage of high-speed, low-cost internet access and provide quality voice and data solutions. BullsEye manages its customers’ data circuits to ensure underlying provid- ers do not provide a lower quality circuit and experi- ence. To provide a quality experience, BullsEye has developed a unique approach to verifying, optimizing and solidifying circuits, whether they are provided by BullsEye or their customers. The company does this through a combination of equipment, software and technical know-how. “BullsEye has truly revolutionized the way VoIP is delivered with over the top internet access,” the com- pany stated. “We put a priority on our customers quality of experience, and with the combination of our VoIP Readiness Test, BullsEye Network Analyzer and Man- aged Gateway Switch our customers can rest assured they start off on the right foot and stay that way. We simply do not allow our VoIP to traverse a substandard internet connection.” Impartner is delivering one of the industry’s most advanced SaaS-based Partner Relationship Manage- ment (PRM) solutions, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. Impartner PRM is the industry’s most award-winning PRM technology and one of the industry’s only turnkey solutions that can deploy a world-class partner portal in as few as 14 days. As the company ex- plained, the most critical issue bringing Impartner PRM to the forefront is the increasing challeng- es companies are facing filling enterprise sales roles. The limitations to hiring more direct sales representatives — like cost, lack of qualified candidates and competition from peer or- ganizations — is intensifying. Be- cause of this, thousands of companies are turning to the indirect channel as a more effec- tive means of achieving their sales goals. This move toward harnessing the power of the indirect channel requires businesses to invest in the right technology. And, this is where partner relationship management becomes such a game changer. Evolve IP was recognized for its OneCloud solution, a virtual private cloud that enables customers to place all or select IT services into a single location. It was designed from the beginning as a unified solution that: hosts UC&C with world-class voice quality; enables hosted contact centers with real-time business intel- ligence, dashboards and the flexibility to scale as need- ed; provides an exceptional disaster recovery as a ser- vice (DRaaS) suite, perfect for businesses that want to be responsible for creating a DR plan; delivers desktop virtualization driving mobility, productivity improvements and device management simplicity; and virtualizes data centers, servers and applications.