ICYMI The UPSTACK digital infrastructure platform has purchased Strategic Telecom Partners, a technology services advisory firm out of Overland Park, Kan. The transaction’s terms were not disclosed. Founded in 2012, Strategic Telecom Partners advises midmarket and enterprise clients on the optimal solutions to meet multi-location IT infrastructure requirements. Known for its tenacious customer advocacy, the company specializes in network connectivity, mobility, UCaaS, CCaaS, SD-WAN, security and more. As part of UPSTACK’s investment, Brad Carrell, Strategic Telecom Partner’s founder and managing partner, will join UPSTACK as partner and managing Director. Carrell started Strategic Telecom Partners after a decade of selling business network services for wireline and wireless providers such as Sprint (now T-Mobile) and Time Warner Cable (now Spectrum). His plan was to offer services that align with customer need rather than providers’ sales quotas. “Brad Carrell is ahead of the curve. He built Strategic Telecom Partners into one of the top-performing technology advisory firms based on delivering an exceptional customer experience long before CX was top of mind,” said UPSTACK founder and CEO Christopher Trapp. “Customer advocacy is a guiding principle at UPSTACK and one of the many reasons I’m excited to welcome Brad to the UPSTACK team.” “We sit on the customer’s side of the bargaining table and only win when they win,” said Carrell. “We put ourselves in our customers’ shoes, thinking through the next steps to achieve maximum value before and after the purchase. Leaning into the ‘day two’ customer experience has been key.” UPSTACK Buys Tech Services Advisory Firm Strategic Telecom Partners 62 CHANNELVISION | JANUARY - FEBRUARY 2024 FREE SUBSCRIPTIONS - Subscriptions to ChannelVision magazine are free to executives working for telecommunications service providers. Simply go to channelvisionmagazine.com and click on the subscribe link. Fill out the form completely and you will start receiving the magazine within six weeks. ADDRESS CHANGES, RENEWALS and CANCELLATIONS - Go to channelvisionmag.com and click on the subscribe link. For address changes and renewals, simply fill out the form, submit it and your subscription will automatically be renewed with your most current information. To cancel your subscription, go to the “Cancellations” header, click “here” and follow the instructions. CORRESPONDENCE - Send letters to the editor via email to Martin Vilaboy at martin@bekabusinessmedia.com. All other correspondence should be directed to Martin Vilaboy at 10115 E Bell Road, Suite 107 - #517 Scottsdale, Arizona 85260. PRESS RELEASES - ChannelVision magazine welcomes press releases and any other information relating to the sale, marketing and distribution of communications services. Releases should be emailed to Martin Vilaboy at martin@ bekabusinessmedia.com. REPRINTS - For high-quality article reprints, minimum of 100 quantity, please contact the publisher at 480-503-0770. ADVERTISING - For a media kit or information about advertising, contact Group Publisher Berge Kaprelian at 480503-0770, berge@bekabusinessmedia.com. Ad Index Communication AireSpring (www.airespring.com) 11 Astound Wholesale (www.astound.com/business/wholesale) 9 C3 Complete (www.c3cloud.com) 63 Cellsmart (cellsmart.io) 31 Channel Partners (channelpartnersconference.com) 51 Clarus Communications (www.clarusco.com) 19 ConectUS Wireless (www.conectUS.com) 2 CVxEXPO (www.cvxexpo.com) 32-33 Easton Telecom Services (www.eastontelecom.com) 27 EnTelegent Solutions (www.entelegent.com) 3 FaxSIPit (www.faxsipit.com) 61 FirstComm (www.firstcomm.com) 23 Granite Telecommunications (www.granitenet.com) 17 Great Plains Communications (gpcom.com) 29 GreenStar Marketing (gstarmarketing.com) 55 INCOMPAS (www.show.incompas.org) 53 Intermedia (www.intermedia.com) 25 Nextiva (www.nextiva.com) 45 NHC (nhcgrp.com) Back cover QuestBlue (questblue.com) 37 Rev.io (rev.io) 21 Ritalia Funding (www.ritaliafunding.com) 49 Snom (snomamerica.com) 7 SolEx (www.solexp.com) 41 Spectrum (partners.spectrum.com) 13 Telesystem (www.telesystem.com) 5 Windstream Enterprise (www.windstreamenterprise.com) 15 WISPAMERICA (www.wispa.org) 57 Disclaimer: This index is provided as a free service to our advertisers. Every effort is made for accuracy, but we cannot be held liable for any errors or omissions.
RkJQdWJsaXNoZXIy NTg4Njc=