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As 2022 began, much of the world’s nations remained in some form of lockdown because of the rapid spread of the Omicron variant of the COVID-19 virus. This marked the third straight year business as usual has been unsettled because of the virus. These disruptions, which have included shuttering offices and working from home, continue to influence international telecommunications companies and their channel partners. ChannelVision reached out to learn how companies operating internationally are coping going into year number three. “In the past two years we’ve seen so many changes to every aspect of our daily lives, and clearly the concept of work and the workplace has evolved at an extraordinary pace,” said Adam Day, head of enterprise & technology, Americas for Telstra. “Telecom service providers need to take a lead-from-thefront approach, helping the channel support our mutual customers as they adapt to these changing circumstances.” Day said shifts toward remote and hybrid work models and the increasing demand for data globally has heightened the visibility and importance of the network infrastructure that connects the planet, including subsea cable systems. “We passionately believe we need to be continually investing in that layer because it’s not only the underlying By Bruce Christian A PAN-CHANNEL VIEW INTERNATIONAL AGENTS Global providers discuss year three of the pandemic and its effect on the international channel 54 CHANNELV ISION | JANUARY - FEBRUARY 2022

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