Advanced digital displays improve data utilization and responsiveness in security operation centers 50 CHANNELV ISION | MARCH - APRIL 2023 By Chris Feldman & Shane Vega A Smarter SOC The goal of modern security operation centers (SOCs) is to leverage the latest AV and IT technologies to provide true situational awareness that enables critical decision making in real time. The amount of data these centers must manage and monitor is constantly growing, so a robust technology infrastructure is required to ensure easy access and analysis of real-time information that can be shared quickly with minimal confusion or complications across disparate systems, networks sites or users. A key element of many SOCs are the advanced displays that allow the visualization of disparate sources and information streams to display side by side. When these advanced display systems are combined with a robust IT source management solution and augmented with AI and API integrations, operators within the SOC are empowered to rapidly identify and monitor threats or vulnerabilities, while minimizing risks and enabling early intervention. Today, centralized SaaS platforms can manage visual services in combination with any required source material – varied data, IoT and AI inputs, video feeds and more – helping to optimize workflows and simplify critical communications with internal and external stakeholders. The best solutions allow virtually any number of sources to be broadcast to any number of displays, with multiple feeds on a single display, or any custom configuration that’s required. Data Visualization for Fast Response During an incident, control room operators can determine and enact the next level of action based on triggers from AI-enhanced software. For example, systems for facial recognition, license plate recognition or access control can be prompted to investigate anomalies and signal operators to either send an armed officer to investigate or automatically trigger a more elevated response from local police/fire stations. As SOCs increase the number of input streams, data sources and software solutions they use or monitor, modernized AV-over-IP solutions make it possible to take proactive approaches with immediate access to all available information and the ability to share quickly with on-site and remote teams. CYBER PATROL
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