CV_SepOct_22

EMAIL PARTNERPROGRAM@FIRSTCOMM.COM TO SCHEDULE A DEMO Stay Unified. Stay Secure. Stay Connected FirstComm Integrated Call Center helps you simplify the way you communicate with your future and current customers. Turn leads into customers, redefine customer support experiences by routing calls to the right team at the right time. Access call analytics to reduce wait times, improve call flows and improve employee productivity. Manage your Inbound Calls Efficiently with Integrated Call Center Solution 1 Customer Calls Business Toll-Free Number 3 Call Routed to Selected Team (e.g. Billing, Sales, Support) 2 Customer Greeted with Pre-Recorded Message (Auto-Attendant) 4 Call Answered by Available Agent (Desk Phone, Computer) CREATE CUSTOMIZED CALL QUEUES

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