CV_Spring_2021

transformational changes, connecting IT to the needs of the business and technology innovation. In addition to Mahmood leading the charter in the Americas, SCB Global has had some exciting additions to the channel leadership team, including for the West Coast, Brigid O’Brien, who brings more than 25 years of experience in the channel. Also, for the East Coast, James Whelan brings more than 10 years of telco experience. “This continuing expansion to our established team is great news for our partners who can benefit from the wealth of experience and expertise that our channel partner team brings,” Mahmood said. “This is all backed up by the rest of the SCB Global family of employees around the world. We must be doing something right as we have some employees who have been with the company since its inception over 17 years ago.” And he’s not kidding about the international presence. SCB Global has extensive coverage with Micro- soft Teams full stack in 49 countries, including inbound and outbound, local numbers and number porting and emergency dialing. It also serves 90 countries with two-way outbound and inbound voice. The hybrid workforce is providing SCB Global plenty of opportunities. “The company’s best potential is definitely for the enterprise with global offices and a hybrid workforce,” Mahmood explained. “This is because we can bring all of the offices around the world and all remote users under the same business-grade solution within Microsoft Teams. We can deploy the customized solution office- by-office, country-by-country moving at a pace that fits with the enterprise. Bringing every office and user together with our single vendor solution takes away the complexity of having to deal with different vendors and suppliers creating silos and delivers a seamless solution.” He continued, “The migration to remote work has seen an increase in our delivery of OPTO4Teams customized Microsoft Teams integrated solutions as well our SD-WAN solution OPTO4Edge, which has given businesses the business- grade network level that ensures voice. Microsoft Teams is prioritized when you have the rest of the family on Netflix or the kids playing games that drain the bandwidth. OPTO4Edge ensures that even with all this activity, calls are priori- tized and is as if the remote worker is working from the office.” Mahmood also points to high-level security that protects against cyber hacking. “We now are looking at the next phase of the hybrid workforce, where some remote workers will return to the office, some will stay at home and others will enjoy a bit of both but with the extra flexibility and security that OPTO solutions offer. The new hybrid workforce can remain connected securely with resilient connectivity wherever they may be.” Mahmood said SCB Global will be “Going for Gold” with U.S. partner programs that have enterprise clients “to help them build new revenue streams and increase profits, providing industry- leading benefits and delivering the highest level of support and value.” o 19 May 2021 | CHANNEL V ISION Connect to six decades of experience. Blackfoot Carrier Services Seattle Noxon Kalispell Missoula Hamilton Great Falls Helena Butte Anaconda Bozeman Billings Townsend Forsyth St. Anthony American Falls Dubois Sheridan Casper Worland Gillette Riverton Sundance To Chicago To Chicago Denver Cheyenne Diverse, redundant network routes. Blackfoot Communications is your trusted carrier network operator. Using industry best practices, we can meet stringent SLAs. We can also leverage fiber and RF to accommodate topography and time-to-market needs. 30,000+ service locations. 866-541-5000 | blackfootcarrierservices.com