VSA Award Winners 2019

2019 Visionary spotlight awards | Channel Vision vMOX ’s mobile telecommunications cost optimization technology enables businesses to save 20 percent to 40 percent each month on their existing mobility spend, with no change in underlying carrier, device, billing party or end-use experience. This proprietary technology analyzes live carrier billing data and employs modeling algorithms, usage and trending pattern analysis and multi-scenario comparisons to explore all potential savings opportunities and ensure that all mobile devices are utilizing the most cost-effective plans and fea- ture packages available throughout the entire billing cycle. vMOX’s mobility optimization solution offers partners a unique mobility-centered service, enabling partners to de- liver significant savings to clients on their existing services with a behind-the-scenes implementation model that will avoid disrupting clients’ existing provider relationships or the experience of their end users. Its shared savings billing model is performance based, so the more a client saves, the higher residual commission the partner earns. Vonage introduced its Number Programmability offer- ing, providing enterprises with unprecedented capabilities to customize their business communications applications. With Number Programmability, any Vonage phone number comes with a range of API-driven capabilities, enabling enterprises to customize their communications to meet their unique business needs with just a few lines of code. Vonage Number Programmability can connect to a Nexmo Voice application, giving developers a way to pro- grammatically route calls, enable chatbots, create custom communications applications with standard web technolo- gies, create customizable voice and messaging workflows layered on top of UCaaS functionality, integrate with third- party systems and more. Developers will also receive access to Vonage platform data they need to dynamically route calls. Additional Number Programmability features and functionality that can be en- abled via APIs include IVR-driven workflows, voicebots, voice broadcast, call tracking, local proxy dialer and click-to-call. NetCarrier now offers Contact Center Lite, a feature of the nCloud Connect communications platform designed to enhance the inbound call center environment with queues, intelligent routing strategies, standard reports, call record- ing, supervisor roles and more. Contact Center Lite was designed for SMB customers seeking intelligent routing strategies, reporting and supervi- sor functionality without the high price tag and added bells and whistles of a full contact center solution. It provides the ability for a supervisor to monitor calls in progress, coach employees while on a call or barge into an active call to handle the situation if necessary. The supervi- sor also can pull historical reports on call analytics. Reports may include average hold times, speed of answer, aban- doned caller rate, least active agent or total calls. NetCarrier also assigns a project manager who hosts a configuration with the customer to design their entire phone system, including their call center. Choice Business Connections launched its CAMP wireless connectivity and management IoT platform in 2018. This proprietary, web-based platform provides solution and IoT providers with total visibility and control over their entire wireless ecosystem, enabling them to streamline and scale deployment for their services and devices. Effectively managing multiple wireless systems can be challenging for IoT resellers and solution providers that need the ability to instantly update data usage, SIM activa- tions and more, the company said. With CAMP, you can quickly address issues and make smarter decisions with the support of real-time alerts and analytics; easily manage in- stant activations, data usage, tickets and more with carrier- integrated APIs; and simplify navigation while gaining great- er visibility across plans, pricing, coverage and features. “In addition to the high level of support and quick re- sponse I receive from Choice Business Connections I have found their Camp portal extremely easy to utilize,” com- mented Newgate Security president Charles Greenwald. “We have been able to get orders out the door on short notice thanks to their simple approach to managing our SIM inventory and instant activation available through CAMP.” CSP Communications Deployment of the Year 2019 awards were given to LG and nexVortex . LG ’s 77-inch LG OLED Hotel TV was designed to deliver a superior entertainment experience for hotel guests. It offers perfect blacks, incredible color and virtually limitless contrast ratios, plus Dolby Atmos (4.2 channel) audio and Dolby Vision and HDR10 capability. This model was designed to provide a higher level of luxury, as well as enhanced connectivity and more im- mersive TV viewing experiences. As the need for distinct elements like bezel or a thick stand has been eliminated, the refined and aesthetically pleasing design intensifies the viewing experience. In addition, the LG OLED Hotel TV utilizes the LG Pro:Centric SMART system, delivering greater usability and convenience for seamless exploration of TV content, and also providing great solutions for hotel management. Pro:Centric SMART is ideal for customizing hospitality services for hotel brands and guests through an IP & RF infrastructure. nexVortex was awarded for its above-mentioned mHV with LTE solution. CSP Communications Deployment of the Year Overall Excellence Awards: