2024 VISIONARY SPOTLIGHT AWARDS | CHANNELVISION 9 Granite Telecommunications Granite launched TechExpress, which simplifies the process of requesting and managing field tech services. TechExpress is the first component of the Granite360 all-in-one service portal, a carrier-neutral platform that streamlines quoting, order processing, service delivery and performance management across more than 140 carriers in North America. TechExpress includes an advanced ticketing system and dashboard that provides an overview of ticketing history, active ticket metrics by status and type and recently completed dispatches. Users can navigate through requests, drill down to specific tickets and communicate directly with technicians. Digital Transformation Award 2024 Datadobi StorageMAP helps businesses analyze, organize and act on their data in hybrid vendor and cloud environments. It is built upon Datadobi's best-in-class, multi-vendor, multi-cloud unstructured data mobility engine. StorageMAP maximizes data value while allowing businesses to reduce the cost, risk and carbon footprint of their data. Kore AI The Kore AI no-code platform delivers simplicity, flexibility and control for companies looking to safely leverage conversational and generative AI and LLMs. Deploying the Kore.ai open platform cuts the time and effort to deploy effective AI solutions as it builds upon the user’s existing architecture and integrates with any LLM and technology infrastructure already in use. Recently named a leader in the 2Q24 “Forrester Wave Conversational AI for Customer Service” report, Kore AI serves more than 400 companies that interact with 200 million consumers and 2 million employees with up to 450 million interactions per day. RedIron RedIron offers connected store systems for modern brick and mortar retailers that allow them to add functionality as they grow. Partnering with RedIron means gaining access to a suite of services that are designed to help partners streamline retail operations and deliver improved customer experience. Spectrotel As a next generation aggregator, Spectrotel simplifies voice modernization with multiple phase solutions for transition and optimization. The company offers an extensive portfolio of POTS alternative solutions, with cost-effective and resilient options for transforming copper networks and future proofing business-critical lines. XaaS1 XaaS1 offers a marketplace transaction platform for performing configure/price/quote (CPQ), as well as full purchasing and provisioning of subscription-based tech solutions. This marketplace, along with the existing multi-tenant partner relationship management (PRM) and through channel marketing automation (TCMA) platforms that XaaS1 has, provide an end-to-end, digitally transformed supply chain for the indirect technology sales and distribution industry. Top Innovation Awards 2024 ACS Cloud Partners ACS Cloud Partners provides an innovative portal for tracking commissions, viewing SPIFFS, searching products and more. In the last year, the TSD beefed up its partner portal with a new SPIFF finder that allows partners to pinpoint the latest incentives for any provider or service. The portal offers an enhanced commissions view with full month-over-month detail reporting and an upgraded AI search component for locating vendors. ACS Cloud Partners also added new providers, products and features to its FiberLookup and PricingPRO tools. CELLocity CELLocity’s multi-operator core network (MOCN) neutral host network solution empowers building owners and tenants to provide cellular coverage within buildings, where carriers are unwilling to provide a DAS. The solution, funded by the building owner or tenant and typically operated by a third-party technology provider, serves as a “neutral host” to facilitate subscribers for each of the carriers to roam onto the network from the outdoor cellular macro network (and vice versa), enjoying consistent quality of service. CLOUD PARTNERS A TSD WITH OVER 20 YEARS OF SERVICE, SOLUTIONS, & SIMPLICITY
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