GUIDE Sponsored by November 2-4, 2022 ASTOUNDING POSSIBILITIES We are Astound Business Solutions and Astound Wholesale We’re excited to be at CVx 2022 and look forward to speaking with you. Come visit us in Booth 5012. carrier@astound.com wholesale@astound.com
UNMATCHED SOLUTIONS. UNRIVALED SUPPORT. Experience a better selling experience Visit us at CVx2022, booth #1010, to learn more about the Windstream Enterprise Partner program. windstreamenterprise.com Award-winning WE Connect Partners Portal Competitive Partner Earning Opportunities Cloud-ready Network, Communications & Security Solutions Seamless Channel Integration
STEP 1 Enter the Contest In order to be eligible for the contest you must fill out the “enter the contest” form. This will solidify your contest registration and allow you to submit eligible deals. STEP 2 Register Closed Deals In order to register, visit the landing page and click on the “Register a $300+ deal” tab. Make sure you include the quote ID. *Terms & Conditions: For Shelby Contest Official Rules, go here: https://www.nextiva.com/company/partners/shelbygiveaway/contest-terms-conditions.html *2021 or newer Shelby GT or similar model. The contest is simple. Sell more deals, get more points. Partner sales rep with the most points by December 31st, 2022 wins. • Earn Five (5) points for every new logo sale of $300 MRR and over. • Earn One (1) additional point for every $1000 in cumulative MRR sales on all eligible deals. In February, we’ll announce the winner of a brand new Shelby GT*! Enter The Contest and Register Closed Deals Here: nextiva.com/company/partners/shelbygiveaway SHELBY GT We’re giving away a brand new
6 THE CVx SHOW I NOVEMBER 2 – 4, 2022 Table of Contents • Agenda-at-a-Glance 12 • Exhibitor Lists 14 • Expo Floor Map 16 • Educational Sessions 20 • Exhibitor Details 28 TUESDAY 11/1/22 Exhibitor Move-in and Set-up Noon to 7:00 pm Exhibitor Registration Open 11:30 am to 5:00 pm WEDNESDAY 11/2/22 Exhibitor Registration Open 7:30 am to 3:30 pm Exhibitor Set-up 8:00 am to 3:30 pm Attendee Registration Open Noon pm to 7:00 pm Opening Reception in Expo Hall 4:00 pm to 7:00 pm THURSDAY 11/3/22 Registration Open 7:00 am to 6:00 pm Expo Hall Open 12:00 pm to 6:00 pm FRIDAY 11/4/22 Registration Open 7:00 am to 1:00 pm Expo Hall Open 10:00 am to 1:00 pm Exhibitor move out 1:00 pm to 5:00 pm pot ed Registration and Expo Hours
World Fuel Services (WFS) WFS is a Fortune 500 and leading global energy and energy management solutions company with clients in over 200 countries. Digital Transformation initiative - MPLS network was unreliable, expensive and time-consuming to maintain across their global sites Deliver SaaS applications without increasing cost and complexity Connect Remote Users fast and reliably Challenge Solution Aryaka Managed SD-WAN Services, incl. Private Access Results 1. 2. 3. 4. Improved global application performance and network redundancy with a unified, cloud-ready network Decreased network TCO by 25% Reduced Remote User latency by 27.5% Managed Services solution incl. Last Mile Services saved time and money for IT organization 2 Case Studies Premium Sound Solutions (PSS) PSS is a globally leading automotive and consumer sound manufacturer. Its customers include BMW, Audi, Cisco and Bose. Increased bandwidth to improve redundancy and network performance, while decreasing costs vs MPLS Needed a reliable connection for its cloud-hosted ERP, PLM and CAT systems for optimal performance Large metadata in Microsoft SharePoint prevented global collaboration especially with employees in China Challenge Solution Aryaka Managed SD-WAN Services Results 1. 2. 3. Increased bandwidth per site cost-effectively, improving redundancy and performance Improved SharePoint performance resulting in greater collaboration and user productivity globally Reduced replication times for large files from 8-9 hours to 1 hour Reduced download time for ISO files from 1 hour to 20 seconds 4. Aryaka, the Cloud-First WAN and SASE company, and a Gartner “Voice of the Customer” leader, makes it easy for enterprises to consume network and network security solutions delivered as-a-service for a variety of modern deployments. Aryaka uniquely combines innovative SD-WAN and security technologies with a global network and a managed service approach to offer the industry’s best customer and application experience. 1 Thing To Remember Seamless Integrated Managed Service: Aryaka offers an integrated, managed SD-WAN and SASE service deployed on an optimized network, integrated edge devices, multi-cloud networking and security with central orchestration and management resulting in unparalleled application performance. Operational Simplicity: Choice of connectivity for optimal path selection with a purpose-built global Private Core Network, Internet, MPLS, and Hybrid WAN from a single vendor with 24x7x365 support. Ease of Doing Business: Remove complexity of managing multiple contracts with different vendors, enjoy great customer service with a single point of contact for all issues. 3 Differentiators Aryaka Overview | 1 www.aryaka.com +1.888.692.7925 LEARN MORE | info@aryaka.com
The Business Communications Platform To learn More, Scan the QR Code Above, or Visit Us at Booth #7006 Your Full Stack Provider VISIT US ONLINE AT: nuso.cloud
Channel Program Become a Cox Business Partner and let’s succeed together. Your customers turn to you for technology solutions that solve their evolving challenges. And support their sustained growth. Meet their needs as a Cox Business Partner. With flexible connectivity plus cloud solutions from a trusted name, you’ll have more ways to deliver on customer demands while driving your sales. As a Cox Business Partner, you have access to: • Scalable, simplified connectivity and cloud solutions • Dedicated pre- and post-sales support to close more deals • Cost-effective LAN solutions powered by RapidScale • Custom design and installation with a 95+% success rate • Opportunities for up-front, lump-sum commissions Meet customer connectivity needs. MAKE MORE SALES. Explore in-demand Cox Business connectivity solutions at www.cox.com/business/programs/partner-programs/selling-partner.html.
® Elevate Your Technology Business with Q U E S T ’ S T E C H N O L O G Y P A R T N E R P R O G R A M ® Aligning with the right technology provider is critical to your success As a trusted technology consultant, your reputation relies on your ability to exceed customer expectations by delivering outstanding value, on-time service, and effective cutting-edge solutions. Quickly gain traction with your clients Quest can work with you to identify new opportunities to add services and increase revenues. We will enable you with dependable IT technology and help you bridge the gap between IT incidences and peace of mind for your customers. 1-800-825-4220 • questsys.com/partners Access to Exceptional Products and Services A vast portfolio of essential technology services instantly becoming part of your own offering. Augmented Staff with Unmatched Expertise Knowledgeable and experienced services teams allow you to work with a single, reliable, and responsive provider as you grow your business. Tailored Solutions to Meet Every Need Tailored, flexible, and effective solutions to address your customers’ unique needs while improving your profitability. Superior Service Quality Without Compromise With each interaction, your success is our focus, so we go above and beyond to meet your expectations as both our partner and client. Successful relationships matter to us. As your Technology Partner, Quest will provide you with: With access to our world-class experts, products, services, and marketing, Quest can help you enhance your IT offerings, expand your clientele, and pinpoint opportunities for growth. We believe Partnerships should be easy. Cybersecurity • Managed and Cloud Services • Disaster Recovery • Incident Response Infrastructure Services • Professional Services Learn more about our Channel Partner Program or register an opportunity.
1 2 THE CVx SHOW I NOVEMBER 2 – 4, 2022 WEDNESDAY, NOVEMBER 2 9:00 a.m. to Noon CVx Golf Tournament 7:30 am to 3:30 pm Exhibitor Registration Open 8:00 am to 3:30 pm Exhibitor Set-up Noon to 7:00 pm Attendee Registration Open 4:00 pm to 7:00 pm Opening Reception in Expo Hall THURSDAY, NOVEMBER 3 7:00 am to 6:00 pm Registration Open 7:30 am Complimentary Breakfast 8:00 to 11:45 am Concurrent Educational Sessions (Meeting Rooms Dove H & I) 11:00 to 11:45 am CVx Keynote: Developing Sales Leaders – Bruce Wirt, CRO, Telesystem (Meeting Room Dove H) Noon to 2:00 pm B reakout Session with North American Customer Service Management Association (NACSMA) (Meeting Room Dove H) Noon to 1:00 pm Complimentary Lunch on Expo Floor Noon to 6:00 pm Expo Floor Open FRIDAY, NOVEMBER 4 7:00 a.m. to 1 p.m. Registration Open 7:30 am Complimentary Continental Breakfast 8:00 to 9:45 am E ducational Sessions (Meeting Rooms Dove I) 8:00 to 9:45 am Two-partCybersecurityMini-bootcamp: TheSweetSpot for MSPs in the Cybersecurity Ecosystem; Presented by GoldSky Security (Meeting Room Dove H) 10:00 am to 1:00 pm Expo Hall Open 11:00 am Complimentary Lunch on Expo Floor 12:45 pm Show Giveaway Drawing AGENDA-AT-A-GLANCE
eIoT, Storage & Blockchain Filecoin For more information: website: https://abundantiot.com • email: info@abundantiot.com • phone: (217) IoT - 4 You HVAC Water & Waste Management Vehicle Charging Stations Helium (LongFi) LED Lighting Solar Air Filtration Electricity & Gas Building Controls Devices (Sensors) How did PiKNiK do it? They transitioned the data from analog tape into a Filecoin compatible format that was: Digitized Encrypted Transported to San Diego data center Ingested into the Filecoin Web3 decentralized storage network Replicated the data across several of the 4,000 peer storage providers all over the world 25K SPIFF* + Residual Booth 4011 * Capped for 1 PiB per new logo
1 4 THE CVx SHOW I NOVEMBER 2 – 4, 2022 EXHIBITORS AT-A-GLANCE 1stPoint Communications...........................4002 888VoIP......................................................1007 Abundant IoT..............................................4011 Aircall.........................................................2001 AireSpring. .................................................4008 Altaworx / AMOP........................................MR Quail D Arelion........................................................Tabletop 6 Aryaka........................................................7005 Astound Business Solutions.......................5012 Azuga.........................................................3012 Bicom Systems...........................................3008 Bigleaf Networks........................................Tabletop 3 Blackfoot Communications.........................MR Roadrunner A Business & Bourbon...................................Tabletop 12 BuzzTheory................................................4014 C3 Complete. .............................................1001 Clear Live...................................................5002 Compliance Solutions. ...............................2004 Console Connect .......................................Tabletop 4 Coro. ..........................................................Cabana 1 Cox Business. ............................................6012 Crexendo....................................................6002 CyberReef..................................................5010 Cyolo..........................................................7013 DE-CIX North America...............................1011 Dialpad.......................................................Tabletop 25 DynaLink. ...................................................Tabletop 18 Energy by Tune. .........................................2014 EnTelegent Solutions..................................Tabletop 2 EPIC iO. .....................................................2010 Ericsson. ....................................................7002 Fastlink Software........................................3010 First Comm.................................................Tabletop 5 FISPA (Fiber Internet Service Providers). ..Tabletop 28 FluentStream..............................................7007 For2Fi, Inc..................................................7000 GoldSky Cyber Security.............................Tabletop 30 GoTo...........................................................Cabana 2 Grandstream. .............................................3004 Granite. ......................................................2003 Gravity Systems, Inc.. ................................2007 GreenStar Marketing..................................1013 GTT............................................................7011 Hiya............................................................1006 Infiflex.........................................................7012 IntelePeer...................................................Tabletop 8 Intermedia..................................................Cabana 13 Iron Mountain Data Centers. ......................4007 Jabra..........................................................Tabletop 11 Jenne, Inc...................................................5001 Kaduu.........................................................5006 Konftel........................................................5007 Level.AI......................................................6009 Lochbox......................................................1014 MACH Networks.........................................3007 Malwarebytes.............................................Tabletop 23 Mojenta. .....................................................6014 MyCloudIT..................................................Tabletop 24 National Retail Solutions, a division of IDT Corporation...................................2005 NEC Corporation of America......................7003 NHC................................................................4004, MR Dove G Nextiva.......................................................3001, .....................................................................MR Roadrunner C NTS Direct..................................................6001 NUSO.........................................................7006 Ooma Inc....................................................7008 OpenVPN. ..................................................Tabletop 9 Orca Wave. ................................................6006 Peerless Network.......................................1004 phoenixNAP. ..............................................Tabletop 21 Poly............................................................MR Quail E Profitec Billing Services. ............................5009 Quest Technology Management.................4003, . ...............................................................MR Roadrunner B Red Jacket Solutions, LLC. ........................Tabletop 17 Reinvent Telecom.......................................4012 Rev.IO. .......................................................1008 RingCentral................................................1005 RITALIA FUNDING.....................................4005 Sage Management.....................................3003 Sandy Beaches Software...........................6004 SCB Global. ...............................................5008 Simplified Networks....................................6007 SkyAMP. ....................................................Tabletop 10 SkySwitch...................................................Cabana 11 Snapcom LLC.............................................2012 Snom, a Vtech Company............................2011 Sophos.......................................................4009 Spectrum....................................................5004 TailWind Voice & Data................................7009 TBI..............................................................6010 Technology Solutions Xchange (TSX)........Tabletop 19, . ...............................................................MR Red Bird J Telarus. ......................................................4001 Telecom for Change...................................Tabletop 29 TeleDynamics.............................................3006 Telesystem. ................................................1002 Telispire......................................................1009 Telstra. .......................................................2008 Thermo Credit. ...........................................2006 ThreatLocker..............................................Tabletop 22 TimelyBill....................................................3011 TMCnet /ITEXPO. .......................................1015 Touchstone Technologies Inc.....................1003 TouchTone Communications. .....................6003 Trifecta Telephony......................................Tabletop 26 Uncode.......................................................6008 UScellular...................................................MR Quail F Viirtue LLC. ................................................5003 VoIP Supply................................................6005 Wildix Inc....................................................5011 Windstream Enterprise...............................1010, CAB 3&4 xAmplify. ....................................................Tabletop 7 Xcitium. ......................................................2009 Zadara........................................................Tabletop 20 Exhibitor Booth Exhibitor Booth
1-877-483-5393 shop.ntsdirect.com Sales@NTSDirect.com 41 Main Street Bolton, MA 01740 SOLUTIONS Voice Networking Video WiFi Cloud Conferencing Security and more! SERVICES Competitive Displacement Design Configurations Pre Programming Services Staging & Provisioning Repair/Refurbish Reverse Logistics Product Implementation Training Device as a Service (DaaS) SUPPORT Certified Tech Support Installation Assistance Post Installation Support Cloud Services Support Extended Warranty Options 24/7 Emergency Support Asset Management and more! Reinvent your business. Become an authorized reseller. ITSP MSP At NTS Direct, we believe in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We are committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value-added resellers, managed service providers, integrators, and ITSPs. Next generation distribution. VISIT US AT BOOTH #6001 FOR DAILY GIVEAWAYS 2 Yealink BH72 Headsets UC (1 black 1 gray) | 2 Fanvil CS30 Speakerphones | 2 Grandstream GUV3100
1 6 THE CVx SHOW I NOVEMBER 2 – 4, 2022 1 0 0 0 2 0 0 0 3 0 0 0 4 0 0 0 5 0 0 0 6 0 0 0 1 0 0 0 2 0 0 0 4 0 0 0 3 0 0 0 5 0 0 0 6 0 0 0 7 0 0 0 7 0 0 0 MAIN ENTRANCE ENTRANCE CABANAS 1001 1002 1004 1005 1003 1007 1009 1011 1013 1015 2003 2005 1006 2007 1008 2009 2011 1010 1014 2004 3003 2006 3007 2008 2010 2012 2014 3011 3004 4003 Sandy Beaches NEC FluentStream CYOLO Tailwind GTT Spectrum KADUU SBC Global Cyber Reef LEVEL AI VoIP Supply Simplified Networks Viirtue Konftel NHC Ericsson For2fi NUSO ORCA WAVE Ritalia IRON MOUNTAIN Abundant IoT SOPHOS Aire Spring Reinvent Telecom Intele peer Open VPN Sky Amp Business & Bourbon JABRA Arelion PhoenixNAP Dialpad Trifecta Telephony GoldSky TFC FISPA PRINT SMART Xamplify First Comm ZADARA TSX Dynalink Red Jacket Solutions En Telegent Big leaf Console Connect JENNE Astound Wholesale/ Business Crexendo NTS DIRECT Telarus Touchtone 1st Point Comm TBI COX Mojenta Buzz Theory Thermo Credit Telstra Epic IO Snapcom Granite National Retail Solutions Peerless Network Gravity Systems Lochbox WINDSTREAM ENTERPRISE Xcitium Rev.io TUNE SNOM TMC 888 Voip Ring Central Touchstone Telispire Greenstar DECIX Comp. Sol 4005 3006 4007 3008 4009 3010 4011 3012 4004 5003 5007 4008 5009 5011 4012 4014 5004 5006 6003 6005 6007 6009 5008 5010 5012 6004 7003 6006 7007 7005 6008 7009 6010 7011 7013 6012 6014 2001 3001 4001 5002 4002 5001 REGISTRATION 6001 6002 7002 7000 7006 7008 7012 BICOM Clear Live UNCODE AZUGA NEXTIVA AirCall C3 Complete Telesystem Mach Networks SAGE Synchro noss Timely Bill Tele Dynamics Grand stream Systems FastLink Software Inc Quest OOMA CVTV Infiflex Profitec WILDIX ARYAKA T2 T3 T4 T5 T6 T7 T8 T9 T10 T17 T18 T19 T20 T21 T22 T23 T24 T25 T26 T27 T28 T29 T30 T11 T12 POOL T14 BEKA Sales Office Bar Bar Bar Bar Bar NUSO CORO Intermedia Telesystem SKYSWITCH Bar Bar Bar Bar LOUNGE Threat Locker My Cloud IT Malware bytes GoTo Windstream Enterprise Windstream Enterprise C2 C4 C3 C1 C14 C13 C12 C11 CVx 2022 Exhibition Floor Map
Why you should be considering Granite EPIK® as a POTS replacement alternative: Don’t just take our word for it. Granite EPIK® is Verizon’s POTS replacement of choice. A simple, cost-effective direct POTS replacement channel-sales@granitenet.com epik.granite.net/ch Immediately Lower Costs Add Efficiencies Provide Full Digital Transformation Offer Granite Funding to Amortize the Transition No Supply Chain issue, Granite EPIK® is in stock in our warehouses Visit us at booth #2003 to see a live demo and meet the team
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Learn how you can become a FirstLight Partner Visit www.FirstLight.net/channel-program or call 800-461-4863 Generous Compensation. Innovative Solutions. Award-winning Service. Shine With FirstLight. Whether you are a VAR, Systems Integrator, or Referral Partner, we make it easy to succeed. ■ Competitive Commission Structure ■ Co-Branding Opportunities ■ Ongoing Training and Support ■ Complete Portfolio of Data, Internet, Data Center, Security, Cloud, Unified Communications, Managed Services, and Monitoring Solutions 1-800-461-4863 | visit www.FirstLight.net
2 0 THE CVx SHOW I NOVEMBER 2 – 4, 2022 THURSDAY, NOVEMBER 3, 2022 7:30 a.m. – Complimentary breakfast and coffee served in foyer outside of Dove Meeting Rooms 8:00-8:45 a.m. – Meeting Room Dove I What You Need to Know to Start the Security Convo Cybersecurity is big and complex. This session will get to the base of some key questions for sales partners: What exactly do buyers mean by cybersec? And what identifies an opportunity? How does a partner start the convo with a client? The panel also will provide examples of the hot buttons that are discussed in a cybersecurity sale. Moderator: Peter Radizeski, President of telecom strategy and marketing consulting agency RAD-INFO Inc. Panelists Adam Burke, Vice President of Sales & Partnerships, Quest Technology Management Mike Chase, Senior Vice President of Solutions Engineering, AireSpring Rachel Turkus, Senior Vice President of Marketing & Channel Sales, CyberReef 8:00-8:45 a.m. – Meeting Room Dove H The Three Sides of an SD-WAN Sale SD-WAN is safely past its “peak of overinflated expectations,” and still the overwhelming majority of dollars to be spent on the transition to software-defined networking has yet to come. But SD-WAN has become a bit of a bucket term, entailing more than one option for the customer. This session will identify and distinguish the different types of SD-WAN architectures and match each type to successful sales and customer outcomes. Moderator: Martin Vilaboy, editor in chief of ChannelVision and Remote Work Solutions magazines Panelists Glen Nelson, Partner, Vice President - Marketing & Business Development, NHC Jeremy Smith, Sales Engineer, Peerless Network Chris Alberding, Senior Director, SD-WAN & Security, Windstream Enterprise Ryan Livesay, SVP Global Solutions Engineering, Aryaka Networks 8:45-8:55 a.m. – Meeting Room Dove I Vendor Fast Pitch: Granite Telecommunications CEO Charlie Pagliazzo 9:00-9:45 a.m. – Meeting Room Dove I Sales Engineers’ Tips to Selling Key Technologies: SASE & Cybersec A panel of sales pros will provide breakdowns of SASE and cybersec sales, including identifying the opportunity, questions to ask prospects, who the buyer is, and the business outcomes connected to the solutions. Moderator: Peter Radizeski, President of telecom strategy and marketing consulting agency RAD-INFO Inc. Panelists Mike Chase, Senior Vice President of Solutions Engineering, AireSpring Adam Burke, Vice President of Sales and Partner Program, Quest Technology Management Mason Miles, Executive Vice President of Sales, CommandLink CVx 2022 Educational Sessions and Panels
2 2 THE CVx SHOW I NOVEMBER 2 – 4, 2022 9:00-9:45 a.m. – Meeting Room Dove H The Office of One: Finding the dollars in supporting remote work forces This RWS-sponsored panel will examine the pain points enterprises are experiencing with the shift to supporting remote and hybrid workforces and the solutions that are coming to the rescue. Panelists will discuss the “nice-tohaves” that switched to “must haves” when workers went remote, where the emerging opportunities lie for partners, and the nuances to delivering solutions to organizations supporting hybrid work environments. Moderator: Martin Vilaboy, editor in chief of ChannelVision and Remote Work Solutions magazines Panelists Katherine Caporiccio, Partner Solutions Consultant, GoTo Scott Barlow, Vice President Global MSP & Cloud Alliances, Channel Sales Leader, Sophos Vince Bradley, CEO, Abundant IoT Hilton Nicholson, CEO, CyberReef 9:45-5:55 a.m. – Meeting Room Dove I Vendor Fast Pitch: NHC Director of Product & Brand Christopher Soucie 9:45-5:55 a.m. – Meeting Room Dove H Vendor Fast Pitch: Abundant IoT CEO Vince Bradley 10:00-10:45 a.m. – Meeting Room Dove I Selling CCaaS to Non-call Centers Partners don’t need to be call center experts to sell CCaaS. This panel of sales experts will break down a CCaaS deal, providing real-world examples of wins among non-call center SMBs. The discussion will dive into the CCaaS functionalities that help businesses reach their intended outcomes and help partners be heroes. Attendees will learn to map CCaaS functionality with customers’ future business goals and how CCaaS can help organizations better manage remote, hybrid and work-from-anywhere environments. Moderator: Peter Radizeski, President of telecom strategy and marketing consulting agency RAD-INFO Inc. Panelists Allister Quinteros, Sr. Director, Sales Solutions, CCaaS, Intermedia Ryan Tims, Sales Engineer, Telesystem Brian Baumgart, Distinguished Consulting Engineer, Avaya Partner Experience Engineering Michelle Hermann, Sr. Channel Account Manager, Aircall 10:00-10:45 a.m. – Meeting Room Dove H You Don’t Have to be an MSP to Sell Managed Services As the procurement of managed services increasingly moves toward cloud-delivered and SaaS channels, selling managed services becomes less about the technical proficiency and packaged solutions offered by a traditional “MSP” and more about the quality of customer experience and support provided by a traditional sales agency. Come see our panel discuss the partner attributes necessary to selling cloud-based managed services and where the opportunities are waiting. Moderator: Martin Vilaboy, editor in chief of ChannelVision and Remote Work Solutions magazines Panelists Tim Basa, Senior Vice President of Sales, Telarus Rick Mancinelli, Founder and CEO, C3 Complete John J. Muscarella, Vice President, Channel Sales, Cox Business Mark Palmer, Vice President of Managed Services, Granite Telecommunications
2 4 THE CVx SHOW I NOVEMBER 2 – 4, 2022 10:45-10:55 a.m. – Meeting Room Dove H Telecom for Change: Supporting Future IT Leaders with AZ Cyber Initiative 10:45-10:55 a.m. – Meeting Room Dove I Vendor Fast Pitch: David Esarey, Account Manager, Bicom Systems 11:00-11:45 a.m. – Meeting Room Dove I What’s wrong with how UCaaS is being marketed & sold? And, even more importantly, what can be done to fix the mistakes? UCaaS, in and of itself, isn’t the preferred product and never has been. Buyers are looking for certain combinations of specific functionalities, so sales teams need to understand the products, packaging and features better in order to offer the right service offering that will appeal to the prospect in front of them. Moderator: Peter Radizeski, President of telecom strategy and marketing consulting agency RAD-INFO Inc. Panelists Jeremy Dunegan, Senior Manager Strategic Partnerships, NEC Hilary Gadda, Head of Partner Development, Nextiva Zachary King, Channel Manager Southwest, Dialpad Jeff Martis, Director of Product Management – UCaaS, Sangoma Joshua Haselhorst, Sales Engineer, Telarus 11:00-11:45 a.m. – Meeting Room Dove H CVx Keynote Developing Sales Leaders – Bruce Wirt, Chief Revenue Officer, Telesystem In 15 years of executive leadership, Bruce Wirt has built two nationwide brands, led organization growth in the tens of millions of dollars and amassed a coaching tree of technology industry superstars. Currently CRO at Telesytem, he has successfully developed leadership during those years by focusing on motivations that are in direct control of the individual. For this special keynote session, Bruce will discuss the value he’s seen in coaching leaders to first know their Purpose, apply fuel to their Passion, and then operate with Perseverance and Positivity as foundational skills to building long and successful careers. Noon - 2 p.m. – Meeting Room Dove H Breakout Session with NACSMA North American Customer Service Management Association) This panel discussion hosted by NACSMA and Newbridge Business Solutions will highlight Leadership, Workforce Development and Technology as it relates to current and future industry challenges, concerns and successes so that as a community we can learn, engage and grow. Moderator: Steven Cramer, Senior Vice President of Operations, Newbridge Business Solutions Panelists Stephen Paskel - Leadership and Technology – Senior Manager, Allstate Insurance Rob Stenson - Workforce Development – Director of Business and Governmental Relations, University of Jamestown Cathy French - DE&I (Diversity, Equity, and Inclusion) – Diversity and Inclusion Lead, Discount Tires Nick Bielinski - Leadership and Technology – Senior Technical Sourcing Recruiter, Amazon
Did You Know There Are 450,000+ Unknown Threats Released Every Single Day? Other cybersecurity vendors only detect these threats when they happen. Xcitium’s ZeroDwell Containment technology is the industry-first solution that can be simply added to your existing EDR solution (such as Crowdstrike, Sentinel One, Sophos, and others) to introduce a unique, prevention-first protection model that stops threats at the very earliest stage. Come by and let us show you how ZeroDwell Containment can protect your customers from threats, make your services stickier and provide a new highly profitable service. LEARN MORE AT: xcitium.com/partners/ DON’T FEAR THE UNKNOWN. CONTA I N I T.
2 6 THE CVx SHOW I NOVEMBER 2 – 4, 2022 FRIDAY, NOVEMBER 4, 2022 7:30 a.m. – Complimentary breakfast and coffee served in foyer outside of Dove meeting rooms 8:00-8:45 a.m. – Meeting Room Dove I Secrets for Channel Managers In this interactive session, Peter Radizeski, President of telecom strategy and marketing consulting agency RAD-INFO Inc., will share advice, best practices and insider tips for channel managers looking to help their partner sales forces do better business. 8:45- 8:55 a.m. – Meeting Room Dove I Telecom for Change: AZ Cyber Fundraiser Progress Report 9:00-9:45 a.m. – Meeting Room Dove I No Better Time to Sell Boxes With the shift to remote and hybrid working comes new and exciting opportunities in hardware and premises gear. Our panelists will present some of the hottest devices and opportunities for the channel beyond “phones,” the unique needs of hybrid-work environments, and why there may never have been a better time for channel partners to sell boxes. Moderator: Martin Vilaboy, editor in chief of ChannelVision and Remote Work Solutions magazines Mike Harvey, Director of Sales, Service Providers, SNOM Brian Hyrek, Account Development Managers, VoIP Supply Chris Turcotte, Vice President, NTS Direct Graham Williams, Strategic Alliance Director – UCaaS, CCaaS, Jabra 8:00-9:45 a.m. – Meeting Room Dove H Two-part Cybersecurity Mini-bootcamp: The Sweet Spot for MSPs in the Cybersecurity Ecosystem Presented by Jonathan (JC) Cox, COO & Managing Partner, GoldSky Security, LLC Part 1: 8:00-8:45 a.m. – Meeting Room Dove H Intermission: 8:45 to 9:00 a.m. Part 2: 9:00-9:45 a.m. – Meeting Room Dove H As the world moves further into the Digital Age, SMBs are being pressured to invest in building formal cybersecurity programs to assure their clients they are taking the proper steps to protect sensitive data. The question is knowing what types of services to provide and how to avoid potential conflicts of interest. This session will educate IT MSPs and partners on the importance of understanding today’s cybersecurity ecosystem and how they can provide maximum value to their clients. It will offer specific details about how partners can offer additional IT security, privacy and compliance readiness solutions to assist SMBs in minimizing the risks of malware attacks and data theft. The two-part session will include case studies along with a thorough Q&A session. Jonathan’s security and compliance expertise spans more than 15 years and focuses on infrastructure design, risk assessments and leading complex security and compliance management projects. He brings a deep understanding of information security controls and compliance framework mandates to his clients and currently serves as a fractional CSO for MSPs. Jonathan led the company’s efforts to achieve SSAE 18 SOC 2 Type II and +HITRUST CSF 8.1 certification. He also led the compliance support efforts for several clients and their audits based on the NIST 800-53 rev. 4, FedRAMP, FISMA, PCI, ISO 27001, NIST 800-30, and HIPAA/HITECH audits.
The Channel’s Choice For Business Cloud Communications Crexendo® is looking forward to seeing you at CVx EXPO22! We would love to connect and show you why you should partner with Crexendo®. What Makes Crexendo® Different? • We’re the fastest-growing UCaaS and CCaaS platform in America • We’re the #1 ranked High Performer for VoIP Providers on G2.com • Crexendo® solutions support over 2.5 million users globally • We offer a 100% Uptime Guarantee and Lifetime Customer Warranty on Crexendo® equipment • Our customers rave about our award-winning U.S.-based customer service and support Visit Us At Booth #6002 To Learn About the Crexendo® Partner Program! crexendo.com
2 8 THE CVx SHOW I NOVEMBER 2 – 4, 2022 CVx 2022 Exhibitors 1stPoint Communications Booth #4002 www.1pcom.net kvasicek@1pcom.com (212) 884-4400 1stPoint Communications is a fullservice telecommunications carrier specializing in the convergence of voice, data and video technology, bringing together wireline, wireless and mobile solutions to provide the ideal service for our clients’ homes, small businesses or enterprises. Based on our state-ofthe-art metro Ethernet and long-haul data networks, robust internet network and our CLEC interconnections, we have created best-of-breed technology solutions that allow our customers to derive more value. 888VoIP Booth #1007 www.888voip.com marketing@888voip.com (888) 864-7786 888VoIP is your go-to source for collaboration-focused hardware and software solutions. Not only do we help you identify the best products for your specific needs, but we’re here to support you with manufacturer certified and trained engineers, technical support personnel and knowledgeable channel managers. We can assure the successful completion of the most complicated of projects. Striving to meet the dynamic needs of our partners (VARs, ITSPs, MSPs and integrators), we provide innovative solutions from top manufacturers and an array of supplemental services. We help to ensure that our partners have all the tools needed to best serve their end-user customers. Abundant IoT Booth #4011 www.abundantiot.com aiot@abundantiot.com (217) 468-4968 Abundant IoT is a provider of worldwide technology services focused on IoT, comprising energy, connectivity, mobility and cloud services combined with devices (i.e., sensors). As experts in technology facility sourcing, Abundant IoT also offers Pyrolysis (transforming plastic/waste into energy) solutions as well as Bitcoin (i.e., Green Bitcoin Mining) options among other sourcing, such as datacenter solutions. Aircall Booth #2001 www.aircall.io brianna.seidule@aircall.io (888) 240-6923 Aircall provides an integrated, easyto-use, cloud-based phone solution. AireSpring Booth #4008 www.airespring.com sales@airespring.com (888) 389-2899 AireSpring is a family owned and operated, 100% channel focused organization and global supplier of managed services specializing in SD-WAN, security, UCaaS, CCaaS, SIP, business internet, managed network, and IT services, as well as traditional voice and data. AireSpring owns and operates one of the largest SIP networks in North America, processing six billion calls monthly, and a global private network that connects more than 23 cities worldwide. We focus on mid-market, multi-location and multiservice opportunities for organizations with complex networking and communication challenges. We deliver high-touch customer service and an award-winning customer experience that far exceeds industry standards. Altaworx/AMOP Meeting Room Quail D www.altaworx.com mjones@altaworx.com (251) 928-5890 AMOP helps clients analyze and control how devices work in the field so they can immediately respond to market conditions and customers’ needs. Management is simplified through a realtime view of how devices are connecting to and using the AT&T network across all points of connection. Arelion Tabletop 6 www.arelion.com rob.pulkownik@arelion.com (415) 710-7233 Arelion is a leading light in global connectivity services. We’ve been keeping the world connected since 1993, and today our global IP backbone, AS1299, is ranked number one in the world. Our award-winning customer service team supports our expansive customer base, who rely on us for their business-critical services. With our #1 ranked internet backbone and extensive global reach, we simplify connectivity. With our best people on the frontline, we fix 77% of network issues during the first call – for industry-leading customer satisfaction. Aryaka Networks Booth #7005 www.aryaka.com info@aryaka.com (888) 869-2792 Aryaka, the “Cloud-First WAN and Security company,” and a Gartner “Voice of the Customer” leader, makes
HIGH PERFORMING NETWORK HIGH PERFORMING PEOPLE Multiple Wavelengths up to 400 Gbps Switched and dedicated Ethernet capable with network monitoring portal Extensive 16,500 mile self-healing, diverse fiber network Connectivity to regional, national and global carriers Dedicated and shared Internet options Lit buildings and custom builds Connectivity to major cloud providers including AWS, MS Azure, and Google Cloud Carrier POPs including: Cheyenne, Chicago, Cincinnati, Denver, Des Moines, Indianapolis, Kansas City, Minneapolis, Omaha, St. Louis Nebraska statewide coverage-multiple routes with ability to bypass Omaha gpcom.com/carrier gpcwholesale@gpcom.com
3 0 THE CVx SHOW I NOVEMBER 2 – 4, 2022 it easy for enterprises to consume network and network security solutions delivered as-a-service for a variety of modern deployments. Aryaka uniquely combines innovative network, security and management capabilities to offer a highly integrated SD-WAN and SASE architecture built for architectural flexibility and best-in-class customer experience. The company’s customers include hundreds of global enterprises, including several in the Fortune 100. Astound Business Solutions Booth #5012 www.astound.com william.wright@astound.com (805) 551-8000 Astound Business Solutions provides IT leaders with high-capacity, secure connectivity to their mission-critical applications while increasing overall agility and responsiveness to customer needs. As a national telecommunications provider, we offer advanced solutions that are delivered over a diverse, carriergrade network that we own and maintain, providing the speed, bandwidth and reliability businesses need to support their growing data demands. Azuga Booth #3012 www.azuga.com tracya@azuga.com (408) 794-4992 Azuga is a leading global connected vehicle platform, helping customers turn data from vehicles and drivers into intelligence that improves operations and safety while reducing cost and risk. Azuga provides innovative end-to-end solutions for commercial fleets and insurance companies through an integrated approach of hardware technology, fleet management applications, vehicle maintenance, driver gamification, video telematics, and data analytics. Bicom Systems Booth #3008 www.bicomsystems.com sales@bicomsystems.com (954) 278-8470 Bicom Systems is a software company that developed a communication software suite, from essentials such as PBXware to unified communications apps including gloCOM & gloCOM GO. It is everything you need to communicate, collaborate and connect. Bigleaf Networks Tabletop 3 www.bigleaf.net sales@bigleaf.net (888) 244-3133 Give your customers the uptime, the cloud and internet technology performance, and truly reliable connectivity they need to run their organizations successfully, without adding complexity or risk to their business operations. Bigleaf combines proven SD-WAN technologies with groundbreaking AI-powered software so IT leaders can deliver the truly reliable connectivity their organizations need for every application, every technology, every user, everywhere – over any ISP Blackfoot Communications Meeting Room Roadrunner A www.blackfoot.com wanderson@blackfoot.com (406) 541-5000 Blackfoot Communications reliably connects businesses of all sizes across the nation using the latest technology in voice, network and managed network services. With a focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise and deliver the best solution. Business & Bourbon Tabletop 12 www.ronnellrichards.com ronnell@ronellrichards.com (678) 428-8197 We believe a successful outcome is not just entertainment. It’s helping our clients to build better relationships they can leverage into “Doing Better Business.” We create high emotion and high touch experiences that build relationships that help our clients get results. BuzzTheory Booth #4014 www.buzztheory.com khenderson@buzztheory.com (480) 939-3166 BuzzTheory is a strategic marketing consultancy and full-service agency with a niche focus on the technology industry, and its direct and indirect sales channels within. This targeted offering is backed by a staff of tech industry veterans, with more than 100 years of indirect channel experience on the team. C3 Complete Booth #1001 www.c3-complete.com dmorra@c3-complete.com (561) 939-4000 C3 currently owns and operates a geo-diverse VMware Cloud Verified infrastructure that provides high performance, secure and compliant infrastructure, virtual desktops, backup and disaster recovery solutions. C3 also operates a state-of-the-art Cisco BroadWorks powered hosted PBX, UCaaS and CCaaS platform as well as a nationwide SD-WAN network based on VMware’s industry leading technologies. C3 maintains an extensive list of wholesale carrier relationships for connectivity and has a broad portfolio of technology related authorizations and certifications. for support 24×7.
Enable hybrid workers. Simplify IT. Modernize the delivery of secure cloud desktops and apps with Ericsson Wireless Office. Much more than traditional VDI and DaaS, without the complexity. Partner with Ericsson today. 833.991.9679 | wo-partner@ericsson.com #wirelessoffice
3 2 THE CVx SHOW I NOVEMBER 2 – 4, 2022 Clear Live Booth #5002 www.ClearLive.com peter@ClearLive.com (202) 888-2020 Clear Live offers UCaaS, web conferencing, DID numbers and SIP services. Customers can trial our free demo period for web conferencing for 30 to 60 days with no obligation. Built from the ground up with 256K encryption, your customers don’t have to worry about zoom bombing events. Compliance Solutions Booth #2004 www.csilongwood.com rodney@csilongwood.com (407) 260-1011 For more than 20 years, Compliance Solutions, Inc. has been the leader in tax and regulatory compliance by providing turnkey solutions that include tax calculations, tax mapping and tax preparation, filing and remittance to businesses of all sizes. Compliance Solutions’ client portfolio ranges from entrepreneurial startups to complex, international enterprises. Compliance Solutions seeks to exceed client expectations through extraordinary, personalized service and customized, end-to-end solutions. Console Connect Tabletop 4 consoleconnect.com gboustani@pccwglobal.com (703) 621-1600 Drive revenue growth and earn competitive commissions and reward with Console Connect’s automated network-asa-service platform. Our PartnerConnect program has the Console Connect platform at its core and is designed to equip our partners with access to the best agile network services and applications, as well as a powerful set of sales and marketing tools. Coro Cabana 1 www.coro.net ivis.salas@coro.net (844) 926-7663 Coro is a cybersecurity company in the SaaS space, providing integrated security solutions for the SMB and mid-sized market. Cox Business Booth #6012 www.cox.com coxbusinesschannelprogram@cox.com (404) 269-4545 Cox Business, a division of Cox Communications, provides highly scalable, customized solutions to clients that include internet, phone and cable service, networking and security solutions. Cox operates in 17 states. The Cox Business Channel Partner Program provides access to a highly scalable, robust and resilient network. We enable partners to offer a diversified portfolio of connectivity products such as managed services, internet security, gateway access, along with internet, phone, cable service and networking. With more than 40 dedicated personnel to supporting our partners, Cox offers support and stability, boasting a 97% installation success rate and a lump-sum commission payout, so you don’t have to wait for monthly residual payments. Crexendo Booth #6002 www.crexendo.com sgiansiracusa@crexendo.com (602) 714-8500 Crexendo is an award-winning premier provider of UCaaS, CCaaS, communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents and direct channels. Our solutions currently support more than two million end users globally and was recently recognized as the fastest growing UCaaS platform in the United States. CyberReef Booth #5010 www.cyberreef.com sales@cyberreef.com (877) 619-6919 CyberReef is the home of MobileWall, the industry’s first patented mobile firewall, which provides unprecedented security, visibility and control over businesses mobile networks through on-demand mobile private networking and bandwidth management. Cyolo Booth #7013 cyolo.io (866) 918-1143 The zero trust security market size is projected to grow from $15.6 billion in 2019 to $38.6 billion by 2024, and 60% of enterprises will phase out most of their remote access VPNs for ZTNA by 2023, according to Gartner. With Cyolo, partners can tap into this competitive lucrative market with ease. Cyolo provides true zero trust access to organizations, bringing it to the forefront of one of the hottest markets in cybersecurity today. DE-CIX North America Booth #1011 www.de-cix.net de-cix@imillerpr.com (212) 796-6914 DE-CIX North America Inc., established in 2013, is a wholly owned subsidiary of DE-CIX International AG, the international arm of DE-CIX, the world’s
Follow Us! LetsTalkSolutions@entelegent.com www.entelegent.com How can I get a clear centralized inventory for my clients? Who has a DIA Incentive right now? Who can manage any network regardless of what carriers, manufacturers, systems, or devices my clients work with? Where can I find a Turnkey White Label program that offers a complete set of solutions? Where can I get some decent BBQ? YOU’VE GOTQUESTIONS, WE’VE GOT ANSWERS... #GETENTELEGENT VISIT US AT TABLE T2
3 4 THE CVx SHOW I NOVEMBER 2 – 4, 2022 leading internet exchange operator. Together, the DE-CIX internet exchanges in New York, Dallas, Chicago, Richmond and Phoenix create the largest neutral interconnection ecosystem in North America. DE-CIX is providing network and data center-neutral peering and interconnection services in North America. With access to DE-CIX North America’s internet exchanges, customers gain more control of their networks and access to world-class content providers, as well as IP transit, VPN and blackholing services to mitigate the effects of DDoS attacks. DE-CIX New York is the 4th largest IX in the U.S. It is carrier and data center-neutral and Open-IX certified. The IX platform is distributed across major carrier hotels and data centers throughout each metro region it serves. DE-CIX operates more access points than any other internet exchange in North America. Dialpad Tabletop 25 www.dialpad.com partnermarketing@dialpad.com (415) 469-1690 Dialpad is where work comes together. We’ve created one, beautiful workspace for anywhere communication & collaboration — all powered by the most advanced communications Ai in the world. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click Ai video meetings, and the world’s most advanced Ai contact center, Dialpad is completely transforming how the world works together. DynaLink Communications Tabletop 18 www.dynalink.com ari@dynalink.com (877) 396-2546 DynaLink has the largest footprint in the industry, with coverage in 48 states and 17 carriers. We give your business premium service for significant savings, by utilizing the billion-dollar networks of major carriers and cutting their hefty price tags. We value our partners and present you with every tool you need to build your rewarding career. Energy by Tune Booth #2014 www.tunefilters.com info@tunefilters.com (479) 464-0544 We make saving energy and money very simple by installing our solution in your breaker box. We help you save money, save your electronics and reduce your maintenance cost, by reducing harmonics and heat in your system. We guarantee a minimum 5% raw KW reduction, and our overall industry average is above 11%. Join our channel partner program and be part of the newest, fastest-growing technology on the marketplace. EnTelegent Solutions Tabletop 2 www.entelegent.com LetsTalkSolutions@entelegent.com (800) 975-7192 EnTelegent Solutions is a business solutions provider offering EnVision Life Cycle Management, managed services and network services targeted to multilocation, multi-service enterprise clients in the U.S. and internationally. EPIC iO Booth #2010 www.epicio.com naomi.jordan@epicio.com (208) 946-0489 EPIC iO’s future vision is a world in which IoT use and data intelligence reach their full potential through AI integration. We provide softwarefocused technology that leverages 5G-ready connectivity combined with AIoT solutions to help all businesses become safer, smarter and more connected. By utilizing our open AI platform, DeepInsights, public sector and private enterprises can extract and intelligently generate and analyze IoT data. This real-time data provides high-value, actionable insights through a single, integrated source. Ericsson Booth #7002 www.ericsson.com wo-partner@ericsson.com (833) 991-9679 Today’s IT leaders face many challenges. Working with limited IT resources, supporting hybrid workers, addressing ever-changing cybersecurity threats, and the availability of a skilled labor force are but a few. Wireless Office helps solve these challenges by enabling organizations with limited IT staff and budget to quickly onboard employees and contractors with virtual workstations, including applications, compute, security and redundancy. In just a few minutes, an administrator with little to no IT expertise can set up employees with secure access to high-performing desktops – empowering hybrid workers, removing geographic IT barriers and reducing costs through automation. What’s more, delivering Windows desktops to employees and contractors the old-fashioned way, including purchasing, shipping and managing employee hardware, lacked efficiency. With Wireless Office, businesses can streamline hardware management and eliminate the need for fancy machines while workers gain the freedom to securely access their desktops and apps from anywhere, using the most popular devices, whatever the OS. FastLink Software Booth #3010 www.fastlinksoftware.com (623) 551-9647 The fastest, most accurate solution for billing, routing and LNP – trusted for more than 15 years.
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