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Talkdesk Extends Agentic AI with Cross-System Business Workflow Automation

Talkdesk, a provider of AI-powered CX technology for enterprises, is enhancing its Customer Experience Automation (CXA) platform with the launch of Automation Flows, an...

MEdia Library

Recent Articles

Cybersecurity Redux

After being overshadowed by AI, cybersecurity is primed for a spending rebound in 2026 About three years ago, before GenAI grabbed the focus of boardrooms,...

Next Dimension, Todyl Announce Strategic Security Partnership

Next Dimension, a provider of scalable MSP and cybersecurity services, has aligned its security operations with Todyl’s cloud-native platform, integrating SIEM, endpoint detection and...

Aeris Integrates with Palo Alto Networks

Aeris, a provider of wireless management platforms, security services and connected vehicle programs, has integrated with Palo Alto Networks Prisma SASE 5G and joined...

Scale Computing Agrees to Acquire Adaptiv Networks

Scale Computing, a provider of edge computing and network solutions, has agreed to acquire Adaptiv Networks, an SD-WAN and SASE provider. The acquisition will...

Hidden PCI Hazards

Payment security risks channel partners inherit from client environments By Chris Brown PCI DSS, or “payment card industry data security standard,” is the blueprint for credit...
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Channel Management

ARG Lands Strategic Growth Investments by Bear Creek Partners

Legacy technology advisory and consulting firm ARG announced a strategic growth investment from Bear Creek Partners. Specific financial terms of the deal were not...

2026 CVAI Award Winners

Hidden PCI Hazards

Core Communications

Ooma Launches POTSTracker.com to Help Manage POTS Line Discontinuance

Ooma Inc., a provider of advanced communications services for businesses and consumers, has launched POTSTracker.com, an AI-powered monitoring and analysis platform designed to help...
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Edge to cloud

Scale Computing Agrees to Acquire Adaptiv Networks

Scale Computing, a provider of edge computing and network solutions, has agreed to acquire Adaptiv Networks, an SD-WAN and SASE provider. The acquisition will...

Cyber Patrol

Arctic Wolf Acquires Sevco Security to Boost Exposure Management

Security operations provider Arctic Wolf has acquired Sevco Security, which specializes in exposure assessment platforms. Sevco’s cloud-native technology will operate on the Arctic Wolf...
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Everything-aaS

NinjaOne Launches IT Asset Management Solution

NinjaOne has expanded its platform with NinjaOne IT Asset Management (ITAM), a solution that gives IT teams visibility and control across their entire IT...

ai & automation

Talkdesk Extends Agentic AI with Cross-System Business Workflow Automation

Talkdesk, a provider of AI-powered CX technology for enterprises, is enhancing its Customer Experience Automation (CXA) platform with the launch of Automation Flows, an...

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