White Papers / eBooks

FirstComm

COVID-19 pandemic sparked a technology revolution; It’s the Fourth Industrial Revolution, or Industry 4.0.

Jabra

Explore key concepts, challenges and trends facing the contact center industry in 2021.

MusicWorks

Learn how using premium voice recordings can boost CX and generate stronger profits.

DELL

Virtualization and private cloud offer alternatives to organizations scaling their operations.

Ooma

Considering private label UCaaS? Check out Ooma’s white paper for some important tips.

Brightlink

Take a deep dive into how Brightlink can meet your communications needs.

DELL

Contactless data-driven workload placement allows providers to perform offsite IT discovery and assessment.

BlackFoot

Check out the challenges that carriers face in the Pacific Northwest — and how Blackfoot can help.