Vida Announces Outcome-Based Billing for AI Agents
Vida Global has introduced outcome-based billing for digital employees, a new pricing model that charges customers for verified results rather than usage.
With outcome-based billing,...
AppDirect Acquires Soul Machines
AppDirect has acquired Soul Machines, a pioneer in AI avatars and human-centered digital experiences.
The strategic transaction supports AppDirect’s broader strategy to build and scale...
Grandstream and Jusan Announce Integration
Grandstream today announced the certified integration of its UCM Series IP PBX hardware solutions with AttendIA, Jusan’s omnichannel conversational Agentic AI solution.
The integration —...
Telinta Opens AI Marketplace
Telinta today announced its AI Marketplace, providing access to industry-leading AI providers including ElevenLabs, Vapi and Vida.
By leveraging this marketplace, Telinta's telecom service provider...
Yeastar Releases AI-Native Communications Platform
Yeastar today announced the official launch of NovoOne, an AI-native, carrier-grade communications platform for MSPs, ITSPs, telecom resellers and carriers managing large and growing...
Intermedia Launches AI Receptionist
Intermedia Intelligent Communications has announced the launch of Intermedia AI Receptionist, a native AI voice agent built directly into the Intermedia platform.
AI Receptionist answers...
RingCentral Launches Plugin for ChatGPT, MCP Connectors for Claude
RingCentral announced a new plugin for ChatGPT and MCP (model context protocol) connectors for Claude to make voice, SMS and chat data available in...
Observe.AI Launches Performance Agents for CX
Observe.AI has announced Performance Agents for CX, a new set of AI-powered tools for measuring and improving contact center operations. Built on Observe.AI’s Agentic...
The Certainty of AI Certification
SMBs need AI advisors, and certified product training sets an advisory firm apart
There are a lot of reasons why the major foundation model companies...
Zultys White Paper Explores the Growing Role of AI Receptionists in Unified Communications
Zultys has released a new white paper that explores how AI receptionists extend the value of unified communications (UC) and create new revenue opportunities...
