PolyAI Launches Agent Development Kit
PolyAI recently announced the launch of its Agent Development Kit (ADK), which helps teams more efficiently build, deploy, and improve agentic AI for customer...
Bell Integration Selects NiCE for AI-Driven Service Desk Transformation
Bell Integration, a global IT services and consultancy and long-standing NiCE partner, has selected NiCE’s market-leading CX AI platform, CXone, to modernize its service desk and...
Pia Launches Chat with Built-In Automation for MSPs
Pia, a leading automation platform for MSPs, today announced the launch of Pia Chat — a Microsoft Teams-based application that uses AI Resolution Assist...
RapidScale Announces Availability of Gemini Enterprise
RapidScale, a Cox Business company, is now offering Gemini Enterprise to help operationalize AI with Google Cloud.
As a Google Cloud Select Partner, RapidScale offers...
KPMG Survey Highlights How AI is Reshaping Managed Services
Managed services are now a strategic priority for 99 percent of large global organizations, driven in large part by AI, according to the Managed...
Netwolves Selects Procure IT for TEM Modernization
Procure IT has announced a partnership with NetWolves to deliver AI-driven intelligence and technology expense management (TEM) capabilities across multisupplier environments as part of...
SolarWinds Launches Agentic AI Teammate for IT Automation
SolarWinds, a provider of observability and IT management software, introduced SW1, an agentic AI teammate. SWI is a governed AI identity built to help move...
Clarus Communications Launches Resolve 4.0
Clarus Communications today announced the launch of Resolve 4.0, expanding its position as the first AI-powered growth and operations platform built specifically for technology advisors and...
Zultys Rolls Out AI Productivity Tools and AI Receptionist
Zultys, the channel’s only true hybrid unified communications and integrated contact center provider, today announced Release 19 and ZAC 10 — introducing a powerful...
Channelscaler Announces AI-Powered Channel Agent
Channelscaler announced new artificial intelligence innovations powered by Scailyn, its AI-powered channel operations agent, designed to simplify partner engagement, automate routine tasks and help...
