Optiv Unveils AI-Driven Partner Portal Powered by Channelscaler

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Optiv, a cyber advisory and solutions leader, has unveiled a state-of-the-art, AI-driven partner portal powered by Channelscaler. “Optiv partnered with Channelscaler to power an industry-leading,...

Portal26 Unveils Soup-to-Nuts Claude Management Platform

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As enterprises accelerate adoption of Claude and Claude Cowork, the risks of ungoverned AI usage, unprotected data, and unquantifiable ROI have never been higher....

Unified Office Powers the Harborside Inn with AI-Driven Communications

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The Edgartown Harborside Inn has selected Unified Office’s Hospitality Management Suite to modernize operations, streamline staff workflows, elevate the guest experience and provide new...

AppOmni Launches Marlin AI

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AppOmni today launched Marlin AI to transform how organizations defend complex SaaS applications. Marlin AI actively correlates SaaS security indicators, performs deep investigations and...

Kore.ai Unveils Artemis AI Agent Platform

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Kore.ai has launched the Kore.ai Agent Platform Artemis edition — an AI-programmable, AI-native foundation that builds, governs and optimizes enterprise agents, systems, and workflows. The...

GoTo Announces GoTo Connect CX Complete

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GoTo has announced GoTo Connect CX Complete, an AI-powered offering that unifies all of GoTo Connect’s customer experience capabilities into a single platform. The solution...

NiCE and Konecta Partner to Scale AI-First Customer Experience

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NiCE recently announced a strategic partnership with Konecta, a global leader in customer experience (CX) and digital services, to accelerate the deployment of next-generation, AI-powered...

Data Challenges Hamper AI Outcomes: Survey

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New research reveals a wide gap between AI adoption and outcomes. According to Nasuni’s annual “State of Enterprise File Data” report, 97% of organizations...

UJET Research Reveals Disconnect Between AI Tools and Customer Service Agents

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According to new research from UJET, 100 percent of customer service agents now interact with AI daily — yet 93 percent say they could...

Ooma Introduces Ooma AI

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Ooma has announced the introduction of Ooma AI, a suite of new AI-powered capabilities for Ooma Office. The new services are designed to help businesses automatically...