INCOMPAS Show (Spring 2016) - Day 1 Show Daily

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« 2 0 » THE INCOMPAS SHOW I APRIL 10-13, 2016
DAY 1 THE INCOMPAS SHOW
FLTG Earns Cisco Cloud and Managed Services Master
Certification; Launches White Label Services
F inger Lakes Technologies Group Inc.
(FLTG) has earned the distinction
of becoming Cisco’s first Cloud and
Managed Services Master Partner in New
York State. The company is one of only 25
such partners in the nation.
The announcement comes at the same time
as FLTG launches its white label services.
With this certification, FLTG will be the first
provider in New York State to sell Cisco’s Hosted
Collaboration Solution, which provides flexibility
in delivering unified communication, collabora-
tion and compute via the cloud.
“FLTG is extremely proud to be Cisco’s largest
Cloud and Managed Services Master Partner
in New York State,” said FLTG President and
CEO Paul H. Griswold. “This is a tremendous
milestone in our 17-year relationship with Cisco,
it bolsters our existing certifications to sell all
Cisco products, and it is a testament to our long-
standing success as a valued Cisco partner.”
FLTG’s HCS Voice FX (Hosted Communica-
tion Services Flexible eXperience) combines
Cisco’s Hosted Collaboration Solution platform
and market-leading applications with FLTG’s
leading Internet and cloud solutions.
It provides customers a complete end-to-end
solution, so they do not need to look to another
company for voice or broadband services.
FLTG’s HCS Voice FX is powered over its
Internet network, and the company is the only
Cisco Cloud and Managed Services Master
Partner with its own voice and broadband
Internet network. The HCS FX solution enables
a people-focused collaborative experience
across multiple devices, so users can connect
with employees, partners and customers
anywhere, any time and on any device, without
deploying and managing hardware and soft-
ware internally.
Business customers will benefit from
promoting intimate customer interaction,
increased remote expert touches and transac-
tions to increase revenue, and improved compet-
itive - advantage. With HCS Voice FX from
FLTG, which is now available, users can:
• Call or a send a chat to a contact from Cisco
Jabber, call from their desk phone, call from
their desktop using a softphone with Cisco
Jabber, or call from a mobile device.
• Make phone calls, access voicemail and
chat with colleagues.
• Access voicemails from any device, anytime
and anywhere.
• Chat with others and view status informa-
tion using Cisco Jabber or the full Unified
Communications suite with collaboration
features for Windows and Mac.
• View contacts on the softphone and smart-
phone clients, extending corporate direc-
tory, voicemail and calling features for those
working outside the office.
HCS FX from FLTG also gives customers the
flexibility to scale the solution to their current and
future needs, and it eliminates the need for addi-
tional equipment, maintenance and support.
FLTG hosts the equipment in a former nuclear
bunker at its secure data center at FLTG Park
in Romulus, N.Y., on the base of the former
Seneca Army Depot.
“This certification is a great accomplishment
for FLTG, but our partners throughout the country
will be the ones reaping the rewards,” said Paul
Nikitas, FLTG’s vice president of Sales. “Our busi-
ness customers will benefit from another state-of-
the-art solution from Cisco, which takes the Cisco
Call Manager to the cloud.”
With the launch of FLTG’s white label, part-
ners across the country can take advantage of
the breadth of products offered by FLTG and
brand it with their own company name and logo.
“With our 2,500 mile fiber network, FLTG has
become as a trusted partner to many VAR’s and
wholesale providers across the country, “said
Jessica Nava, FLTG’s director of Carrier and
Wholesale Services. “White labeling our prod-
ucts and services provides our partners with
another customer solution and gives them a
tremendous growth opportunity.” o
For more information, visit meeting room 16
in the Expo Hall or go to
K ADENCE announced that its KADENCE
Circuit Management (KCM) platform has
been selected as one of the recipients of
ChannelVision’s Visionary Spotlight Award.
The Visionary Spotlight Award competi-
tion was created by ChannelVision to honor
outstanding products, services and deploy-
ments across a broad range of communica-
tions technology categories. Inaugural awards
are based on overall innovation, capacity for
future-thinking and feature set differentiation.
Launched in 2014, KCM is an innovative
OSS platform that drives profitability by opti-
mizing the management of special circuits,
inside plant and trouble tickets.
Courtesy of a workflow engine, business
processes are formalized, key performance
indicators (KPIs) are developed and the timing
associated with revenue realization is improved.
Network visibility is enhanced by functionality
that efficiently documents circuits, facilities and
inside plant and ultimately correlates network
customers, circuits, contracts and SLAs. As
a result of this association, maintenance noti-
fications can be issued in a matter of minutes
through an intuitive GUI. A report library offers
comprehensive and customizable informa-
tion specific to customer and off-net contract
management as well as NECA reporting.
“The recognition from ChannelVision further
grows our confidence that KCM is addressing
the operational challenges faced by many
service providers across the industry,” said
Todd Twete, KADENCE’s vice president of
Sales. “We are taking a unique, inventive and
cost-effective approach to addressing the busi-
ness drivers of our customers and the Spotlight
Award validates our approach.”
The KCM product development roadmap
includes a ticketing system (Q2 release), power
management enhancements (Q4 release) and
an outside plant module (Q2 2017).
KADENCE is a nationwide telecommuni-
cations software and professional services
provider offering special circuit management,
carrier access billing (CABS), mediation and
wholesale billing solutions for ILEC, CLEC,
tandem and MSO organizations.
KADENCE is a wholly-owned subsidiary of
Blackfoot Telecommunications Group, based in
Missoula, Mont. o
For more information, visit booth 418 in the
Expo Hall or go to
KADENCE KCM Platform Earns
ChannelVision’s Spotlight Award