ChannelVision Magazine

“The two chief concerns for IT teams to address in the short-term are the lack of visibility into per- formance along with better anticipation of challenges upon migrating services to the cloud,” said the study. In terms of application performance monitoring challenges, 52 percent of respondents said their top challenge was determin- ing whether problems are caused by the network, application or system. This was also cited as a top challenge in 2017, but this year the issue out- weighed others by a wider margin, said VIAVI. “Many existing network tools can’t provide performance insight into SaaS applications,” said VIAVI researchers. “Engineers need to be able to provide metrics on network connectivity to any sort of cloud service.” Not surprisingly, as much as two- thirds of IT teams also are responsible for troubleshooting security issues, and more than 20 percent are spending more than a quarter of their time at work simply troubleshooting potential security problems. For the majority, the time is increasing, show VIAVI figures. When asked whether the amount of time spent in security investigations has increased, more than 60 percent of network professional indi- cated that it had. “With IT teams over- whelmed by breaches and malware, network teams are increasingly seeing security as a part of their job,” said the study. And lest you think IT departments are moving to the cloud simply to save money and are will- ing to accept any lack of visibility into performance and reliability, consider that the top reason enterprises are moving to the cloud, show VIAVI figures, is to more quickly adapt to changes in business demands through increased IT scal- ability and agility. Also important is the improvement of service availability and reliability, with lowering costs coming in third place – tied with the need to deliver new services faster. o virtual reality Instance of Cloud-Certified Professionals on Staff Source: 451 Research Many public cloud professionals on staff Some public cloud professionals on staff Very few public cloud professionals on staff No certified public cloud professionals on staff Fewer than 1,000 employeees More than 1,000 employees 3% 6% 18% 22% 20% 35% 59% 37% September - October, 2018 | Channel Vision 43

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