2026 VISIONARY SPOTLIGHT AWARDS | CHANNELVISION Spectrotel Spectrotel’s Network Intelligence Center (NIC) leverages advanced analytics, artificial intelligence and machine learning to transform network data into actionable intelligence. Built on a scalable data architecture and deployed beginning in Q1 2025, NIC ingests and analyzes large volumes of network telemetry, performance metrics and operational data to deliver real-time insights and predictive recommendations. This platform enables Spectrotel to deliver observability & AIOps as a service, empowering customers with deeper visibility and enabling faster, smarter decision-making. Offering human expertise strengthened by automaton, Spectrotel enhances service delivery through automation and intelligence while maintaining high-touch support and accountability from experienced service teams. Clarus Communications Resolve is an AI-powered automation platform that enables organizations to transform customer engagement and operational workflows through conversational AI, machine learning and intelligent process automation. Designed for enterprises and channel partners, Resolve combines advanced AI capabilities with real-time analytics to help organizations reduce manual workloads, accelerate response times and improve decision-making across customer service and internal operations. A key differentiator for Resolve is its ability to unify artificial intelligence, workflow orchestration and analytics within a single, scalable platform. Unlike traditional automation tools that rely heavily on scripted interactions, Resolve leverages AI and machine learning to deliver more intelligent, context-aware customer and employee experiences. Its low-code/no-code architecture also enables rapid deployment and continuous optimization without requiring extensive development resources. Back Office & OSS Innovation Synamedia While networks have evolved into blended, multiaccess environments, operations remain tied to vendor-specific stacks built for a single technology, CPE ecosystem or service model. Synamedia Gravity addresses these challenges through a neutral, cloud-native control plane that replaces vendor-specific device management stacks with a unified OSS innovation layer. By decoupling operations from infrastructure, Gravity provides a software-defined operational model that spans DOCSIS, fiber and fixed wireless – ensuring operators are no longer constrained by proprietary platforms or firmware cycles. Built on open standards such as TR369, TR069 and WebPA, Gravity delivers consistent control and visibility across the entire service path – from OLT/ONT to gateway, extenders and connected clients – without agents, firmware changes or hardware replacement. It integrates seamlessly alongside existing OSS/BSS systems, enhancing them with modern operational intelligence rather than requiring disruptive replacement. Cloud Computing & Data Center Innovation Schneider Electric Schneider Electric’s EcoStruxure IT is an innovative, end-to-end data center infrastructure management (DCIM) solution designed to optimize IT management across diverse environments, from single IT racks to hyperscale and AI factory deployments. It supports on-premises, cloud and edge applications, providing real-time monitoring, risk mitigation and operational insights across the full infrastructure lifecycle. EcoStruxure IT Expert extends this ecosystem to channel partners through a multi-tenant, vendor-neutral, ISO 27001-certified platform with secure visibility across multiple customer sites, global benchmarking, smart alarms and analytics powered by the EcoStruxure data lake. In 2026, Schneider Electric significantly advanced this ecosystem with a series of purposefully connected innovations that transform EcoStruxure IT from a monitoring platform into a full partner service-delivery engine. Emerging Markets Deployment Zenlayer In 2025, Zenlayer expanded its global edge cloud platform to accelerate enterprise and AI infrastructure deployment across emerging markets where access to low-latency compute and high-performance connectivity remains limited. This expansion focused on enabling real-time AI, cloud and digital applications across traditionally hard-to-reach regions. In its testing across 24 countries in emerging markets in South America, Southeast Asia and the Middle East, Zenlayer’s network consistently outperformed other providers including Alibaba Cloud, AWS, Microsoft Azure and Google Cloud Platform in 20 locations at an average of 28.86 milliseconds faster than the next-best competitor and a median latency of 17.70 milliseconds. Where it was not the fastest, the average was only 0.43 milliseconds slower than the leading provider.
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