

9
SESSIONS
10 a.m. – 11 a.m.
Closing: Keys to Successful Sales
Key Performance Indicators and Managing
a Budget
Erate, Lifeline, RUS and SBA Programs
Tracking Down Interference (B)
Operations Management Part 1
Vendor Spotlight: Micronet Communications
11 a.m. – 12:00 p.m.
Keynote: Milo Medin, Google Inc.
12:00 p.m. – 2:30 p.m.
Exhibit Hall/Lunch
2:30 p.m. – 2:45 p.m.
Intermission
SESSIONS
2:45 p.m. – 3:45 p.m.
Customer Retention and
Keeping Them Engaged
Financing for WISPs: Should
You Finance andWhat Are
Your Options? (B)
Broadband Privacy: the FCC’s
Role
Bandwidth Strategies
Operations Management
Part 2 (A)
Vendor Spotlight: Radwin Inc.
3:45 p.m. – 4:15 p.m.
Intermission
SESSIONS
4:15 p.m. – 5:15 p.m.
Managing Your Image on Social Media
Billing Best Practices and Policies
Federal Forms: What Forms Do I Need to
Be Filing?
(B)
RF Planning Deep Dive (A)
Buying and Selling aWISP
Vendor Spotlight - Free Signal TV