This is a ChannelVision Magazine Publication.

REINVENT YOUR BUSINESS A New Era of Communications is Here and Staying Connected is Essential for the Future. FirstComm Can Ensure Your Workforce and Customers Stay Unified and Secure Though it All. Stay In Touch withWhat’s Important Ensuring your business stays up and running through unexpected challenges is our top priority. Our solutions keep your business connected - anytime, anywhere. Collaboration for Your MobileWorkforce Collaboration tools are essential in today’s growing remote workforce. From video conferencing to mobility solutions, we keep employee engagement and productivity at an all time high. Unified Communications Software DefinedWAN Managed Security Voice Solutions +1.312.334.0019 | www.firstcomm.com Kari’s Law. These alerts can notify your customer of an emergency occurring in one of their offices or campuses. You can work with your customers to help them confirm if these alerts have been turned on, or if they still need to be set up. It’s also important to know that many employees don’t have a com- pany-provided device and instead use their personal cell phones to support their remote work. Thus, it’s a good idea for your customers to verify their employee devices to make sure their employees are adequately protected. Explore and set dynamic 911 location options As an increasing number of work- ers rely on digital collaboration tools like Unified Meeting 5 and Cisco WebEx for calling and messaging, with this reliance continuing to grow, it is essential that your customers’ employees still get emergency pro- tections and can access emergency resources. Customers, with the help of their carriers, can set dynamic emergency calling options and set network settings on these tools to include the location of their remote employees. The employee’s location can then be identified whether they’re working from home or at the office. Channel providers are uniquely positioned in that they constantly interact with a number of innovative telecom carriers and they provide services to a variety of businesses and industries. Leveraging these unique differentiators paired with providing modern communication tools will help you deliver secure services to your customers that can truly weather any storm. Assisting your customers in pro- tecting the health and safety of their employees and other stakeholders (and ultimately helping ensure E911 regulatory compliance) is an impor- tant way for you to add value and serve as their trusted advisor. As you help customers migrate new processes or communications systems to the cloud, you’ll be able to help them establish the right se- curity systems that will increase their safety and prepare them to offer a solid foundation to support remote workers into the future. Keeping employees and others safe is an important responsibility of business leaders – and channel partners can play an important role in educating them as they shop for communications tools to support their enterprise. With a wide range of tools available, there’s no reason that compliance can’t be simple to implement and maintain. Customers will also likely find that making the safety investments will prove benefi- cial to preparedness and business continuity in the event of an emer- gency – remote or onsite. o Al Castle is the vice president of product and engineering at Flowroute, now part of Intrado. BUYERS SIDE 25 May - June, 2020 | CHANNEL VISION