Channel Manager's Playbook - Volume 5: International Agent Opportunities

Get info. Find answers. Share ideas. Your connection begins at USA.gov – the official source for federal, state and local government information. Equals total government connecting. PLUS PART INFO GETTING PART IDEA SHARING 3.25 in. 22 THE CHANNEL MANAGER’S PLAYBOOK bring resources to bear in the U.S. and in markets throughout Asia to help our partners care for their customers. CV:What investments has Telstramade in the channel community of late? CP: We’ve dedicated more resources to the channel community, as well as added solutions-engineering resources, and have been very aggressive in partici- pating in channel events throughout the U.S. Since joining Telstra in 2013, Jason Kitzmiller has been a driving force be- hind the rapid expansion of the channel program and brings more than a decade of experience within the channel com- munity, as well as extensive international sales experience. He has built a dedi- cated team across the U.S., with access to all of Telstra’s resources, including almost 4,000 employees in 22 countries outside of Australia. And, we are very for- tunate to have a very experienced team working with Jason. Kit, Anthin, Dennis, and Marco all bring extensive channel backgrounds to work with our partners. CV: What’s guiding your overall company mission going forward? CP: Our vision is to become a world- class technology company that empow- ers people to connect. To achieve this vision, we have a corporate strategy that highlights where our people, custom- ers and shareholders can expect to see us creating value, and our vision and purpose articulate our company’s goals. The corporate strategy, which has three pillars, outlines how we will achieve this ambition. The first is to deliver bril- liant customer experiences; the second is to drive value and growth from the core; and the third is to build growth in businesses close to the core. The stra- tegic enablers are building networks for the future, digitization, and culture and capabilities. CV: What does the future hold for Telstra and its U.S. agent program? CP: At the annual Pacific Telecom Council conference in Honolulu in January, we introduced several excit- ing network initiatives that will con- tinue to enhance our ability to provide additional services and an improved customer experience. The “always-on” service between Tokyo, Hong Kong and Singapore leverages multiple sub- sea routes to provide greater levels of redundancy between these key markets. We’ve invested in enhancing our networks in Taiwan and Korea to strengthen our terrestrial networks and connect multiple sub-sea routes. Up- grades to the China network and the ability to leverage multiple access and backhaul opportunities in the U.S. are all designed to create more opportuni- ties and help us develop more solu- tions to meet customer needs. The combination of Pacnet’s assets, capacity and expertise, along with Tels- tra’s dynamic networks, technology and services, makes Telstra the ideal global technology partner for the channel com- munity and their customers. The Telstra Channel Partner Program is your smart choice for international opportunities. o