66 2023 VISIONARY SPOTLIGHT AWARDS | CHANNELVISION SmartCIC SmartCIC can deploy FWA solutions in 48 hours or less in Europe, five working days or less in North America, and 10 days or less anywhere in the world. The company offers a strict SLA to ensure enterprises have maximum uptime and reliability. SmartCIC has more than 25,000 engineers in 200-plus countries, serving nearly 7 billion potential end users. One example was international telecoms service provider needed to extend its reach and connect more than 400 petrol stations across Poland and Germany. The service provider needed a partner that understood the connectivity options for service stations and could roll out an access solution that would provide performance and costefficiency. By working with the service provider to provide on-the-ground engineers, hardware and networking, the oil and gas company received total delivery in less than10 days. With rapid times to deployment and the ability to assess network performance and the radio frequency environment, Snart CIC can recommend services that deliver the best possible experience and uptime for users. Telesystem Telesystem offers fixed wireless access LTE plans that ensure customers have managed connectivity for mission-critical applications on temporary, urgent, dedicated or failover use cases. Plan options include multi-carrier nationwide consumption-based 4G plans and unlimited 5G plans on Verizon’s C-Band network. An example of success occurred in September 2022 when Hurricane Ian left swaths of Florida’s west coast without power, water, internet, or phone service. Telesystem created a solution to assist a group of kidney dialysis clinics. To mitigate the problem of a wired internet outage with an unknown repair time, Telesystem deployed Cradlepoint routers with Verizon Wireless 5G unlimited data plans. Telesystem offered its assistance and services to expedite turning up an alternative solution for the customer to assist its patients in their time of need. Fourteen locations were able to reopen within days, and Telesystem’s solution supported the clinic operations it needed to perform life-sustaining services. SERVICE PROVIDER TECHNOLOGY Back Office and OSS Innovation X3i Solutions Through the deployment of innovative applications, processes, automation and custom-built portals, X3i is revolutionizing how the industry views and handles local number portability. By using a no-cost, consultative approach, X3i creates tailored solutions that will transform the way service delivery teams operate, leading to better experiences for end-users, agents, sales, project managers and trading partners. X3i’s solutions have a track record of saving money, enhancing efficiency, improving data security and increasing revenue. Emerging Markets Deployment Abundant IoT eIoT addresses underserved areas of the channel. Specifically, IoT is usually associated with mobility. However, 30 percent of the TAM in IoT is from energy. Abundant IoT takes the underserved IoT space and focuses on energy, combining it with LongFi (blockchain). This comes at a key time when E.S.G. is so important in the enterprise and the inflation reduction incentives are massive. Most Responsive Supplier Channel Teams Arelion Arelion’s Conflict-Free Channel Program enables technology brokers to provide their customers with an improved alternative to incumbent telecom providers’ channels, giving them access to seasoned account directors and unbeatable customer service. Through an annual reevaluation, Arelion receives yearly feedback. The Conflict-Free Program helps partners navigate their end-users’ life-cycle management, and Arelion applies the same for its customer service.The company’s Channel Program’s Best Practices guideline for engagement establishes a productive, long-standing channel relationship and avoids conflict, streamlining and accelerating communication with our channel partners. It also includes a commitment to offer pricing parity and respond to the initial inquiry within one business day (24 hours).
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