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For net2phone, the today is about

providing a high-quality VoIP ex-

perience to business customers

that are migrating from traditional

systems to the cloud. The tomorrow

includes embracing global expan-

sion and millennial-friendly commu-

nication paths such as messaging,

chat and collaboration.

“net2phone understands that voice

is the lifeline of business communica-

tions today, and we’re excelling at

providing superb service every step

of the way,” said net2phone president

Jonah Fink. “At the same time, we are

proud to say that we’re laser-focused

on the tomorrow. We are committed to

supporting our customers and chan-

nel partners as they look to support

existing and future business objec-

tives – and this positive experience is

felt from our customers right from the

start with successful onboarding, and

follows the customer daily as they

benefit from our service.”

Move to Cloud:

Today’s Opportunity

As more and more businesses

become interested in leveraging cloud

technology to support core organi-

zational initiatives, channel partners

have a key talking point: modernizing

the core communications of bread-

and-butter local businesses. At the

same time, the company is working

on global expansion of those core

services and providing solutions that

scale to large enterprises.

“If a channel partner would take

a moment to walk down the main

street of any town in America and

analyze just how many of the exist-

ing businesses are still using legacy

phone systems and incumbent

telecom services, the opportunity

is clear,” Fink said. “Law firms, real

estate offices, medical practices, re-

ally any type of professional service

or retail business, all share the com-

mon goal of needing more features

and functionality to improve their

business’s communications and add

savings to their bottom lines.”

Fink said that partners have a big

opportunity to provide leadership and

market education to many of these

organizations – fulfilling their roles as

trusted advisors.

“The challenge is to wake up Main

Street and make them aware of what’s

out there,” he explained. “’Cloud’ is a

vague term and can be scary to some

businesses, so it is incumbent on

net2phone and the channel partners

to define the advantages of cloud te-

lephony. Here at net2phone, we are

prepared to make the investment and

assist channel partners in this very

important set of education.”

Another strategic initiative for the

company is its global presence; it’s

expanding its technology to inter-

national offices around the world.

net2phone has already launched

services in Brazil, and soon, the

net2phone products and feature sets

will be available in other South Amer-

ican countries as well as in Europe,

where net2phone already has the

local infrastructure, talent, licenses

and know-how.

“There is no other provider today

that can state they have this range of

solutions in all of these markets, so

it is absolutely going to be a compel-

ling statement in the marketplace that

net2phone is providing an international

service around the world,” Fink said.

“We want to be a one-stop shop for

businesses of all sizes – whether you

are a startup or a large enterprise, net-

2phone will have a solution.”

AdvancedApplications:

Tomorrow’s Promise

net2phone is taking strategic ac-

tion to prepare for the next generation

of communications as well. As young

millennials begin to join the workforce,

they’re driving the use of technology

that slants dramatically toward non-

traditional voice applications, such as

chat and messaging.

To dovetail with this, net2phone

has made a strategic acquisition of

Live Ninja, based in Miami.

Live Ninja’s expertise and focus

is on messaging, collaboration, video

and presence – and net2phone plans

to integrate and absorb these technol-

ogies into its hosted voice product set.

VoIP to Nuts

By

Tara

Seals

F

or any business to be successful,

there needs to be a focus on both

the today and the tomorrow.

net2phone focuses on today’s opportunities

and tomorrow’s promise

Core Communications

62

Channel

Vision

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March - April, 2017