Comptel Plus (Spring 2015) - Day 2 Show Daily

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COMPTELPlus | Tuesday, April 14, 2015 Beka Publishing, 24
DAY 2
S cienceLogic and TeleSphere Software have
announced a joint integration project.
ScienceLogic’s network monitoring plat-
form will be integrated with TeleSphere’s
Advantage Circuit Management (ACM) special
circuit management platform via the ScienceLogic
REST-based application programming interface
(API). Integration development is expected to be
complete by the end of June.
Vision Net, a managed service provider in Great
Falls, Mont., is credited with noting the complemen-
tary aspects of the two platforms, the evolving
market trends and requesting the integration.
As a reseller of the hosted ScienceLogic plat-
form and long-time customer of TeleSphere
Software, Vision Net recognized that telcos,
middle-mile providers and other network managers
increasingly are faced with delivering data and
voice services based on various performance
metrics set forth in service level agreements (SLAs).
Though these SLAs commonly are associ-
ated with wireless backhaul services provided to
the major carriers, network managers also are
being asked to meet SLAs for hospitals, financial
services institutions and other quality of service
(QoS) sensitive customers.
Corey Jensen, executive vice president
of Vision Net said, “Providing TR069 device
management and hosted network monitoring
along with our network operations center
(NOC) services gives us valuable insight into
the needs of our client base. SLA management
is a challenge in the industry. As such, lever-
aging the combined expertise that ScienceLogic
and TeleSphere Software offer will allow us to
solve that challenge.”
Once integration is complete, ACM users will be
able to leverage data from the ScienceLogic plat-
form that specifically pertains to SLA management
and includes these performance metrics, such as:
• Throughput
• Availability
• Latency
• Jitter
• Packet delivery.
SLA performance metrics will be available on a
per circuit/customer basis and will be displayed via a
management dashboard and various report formats.
As a result, operators can differentiate their service
offerings and ensure their customers receive the
service quality for which they are paying.
Todd Twete, vice president of sales for Tele-
Sphere, reflected on the integration project. “Many
NMS, CRM, and OSS systems historically have
operated as disparate systems placing network
managers in a compromised position in terms of
meeting SLA requirements,” he said. “Integrating
our ACM platform with ScienceLogic will bridge that
operational shortcoming and position our customers
to readily meet SLA requirements and improve the
profitability of their special circuits.”
ScienceLogic delivers next-generation IT moni-
toring platform for the network of everything. More
than 15,000 global service providers, enterprises,
and government organizations rely on ScienceLogic
to enhance their IT operations. TeleSphere Software
Inc. is a nationwide telecommunications software
and professional services provider offering carrier
access billing services (CABS), billing mediation,
wholesale billing and circuit management solutions
to the ILEC, CLEC, tandem, and cable telephony
communities. TeleSphere Software is a wholly
owned subsidiary of Blackfoot Telecommunications
Group, based in Missoula, Mont. o
For more information, visit TeleSphere Software in
booth 618 or go to and
ScienceLogic, TeleSphere Software
Announce Joint Integration Project
FairPoint Communications Inc. has rein-
forced the importance of its investment in
technology and infrastructure to wholesale
customers looking for improved access to
their customers in the region.
Since 2008, FairPoint has invested more than $700
million in its infrastructure and technology to reach
new customers, upgrade its network and enable the
next-generation of communications technology.
With more than 16,000 fiber route miles, Fair-
Point offers the largest fully-owned and managed
fiber-based network in the region. FairPoint’s
fiber network, combined with its copper network,
can deliver broadband services that can reach 87
percent of consumers and 95 percent of all busi-
nesses in the region, providing excellent access to
these users by wholesale customers.
“FairPoint’s fully-owned and managed network
is the platform upon which we are providing the
wholesale community access to the next generation
of mobile and cloud-based communications, such as
small cell wireless backhaul technology, voice over
IP, data center colocation services, managed services
and disaster recovery,” said Chris Alberding, FairPoint
vice president of Product Management. “Through
our investment, FairPoint is bringing our network
even closer to wholesale customers’ end users, which
gives wholesale resellers better reach into our foot-
print than ever before.”
Key facts about FairPoint’s Fiber and Ethernet
Focus in Northern New England:
• In 2013, FairPoint launched Extended Connect
for Carrier Ethernet Services to give whole-
sale providers access to its footprint through
connection points in New York and Boston.
• In 2014, FairPoint announced it could provide
more than 35,000 eligible service addresses in
32 markets with Ethernet connections capable
of symmetrical, dedicated data transport
speeds of up to 1 Gpbs (located less than one
mile from the serving equipment).
Within the past year, FairPoint announced it
would offer direct connections to its Ethernet
network from two new data centers in Laconia, and
Manchester, N.H. It also has increased the number
of its central offices that are fully-enabled to serve
Carrier Ethernet services to more than 90 percent
of its central offices.
Across Maine, New Hampshire and Vermont,
FairPoint has direct fiber connections to nearly
3,000 buildings, meaning that businesses can
access FairPoint’s Ethernet network quickly and
easily without construction.
“In many cases, our existing fiber routes and
fiber-lit buildings can be leveraged, but not every
customer situation or design is exactly the same,” said
Alberding. “We have decades of experience designing
and installing custom network solutions in a variety of
physically and environmentally challenging locations.
“Whether it’s cabling through the remote
woods of Northern New England or running fiber
to a cell tower at the top of a mountain, FairPoint
has done it all. Our technicians live and work in
northern New England and are adept at over-
coming the region’s physical and environmental
challenges,” he said.
A highly scalable core multiprotocol label
switching (MPLS) network allows FairPoint to
implement new Ethernet solutions quickly and
seamlessly and delivers exceptional performance
with 99.999 percent core network availability.
Also, with both class and quality of service
capabilities, FairPoint can deliver Ethernet services
to Northern New England customers through its
diverse network paths. o
FairPoint’s wholesale business teamwill be at
COMPTEL PLUS to discuss services for wholesale
customers. To schedule a time to meet with a whole-
sale account manager at the event, visit www.
FairPoint Focuses on Fiber, Ethernet
Presence in Northern New England