Incompas (Fall 2016) Day Show Daily

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« 2 0 » THE INCOMPAS SHOW I OCTOBER 23-25, 2016
THE INCOMPAS SHOW
Midco Taps Myriad Mobile
as App Development Partner
INCOMPAS Show sponsor Midco, a provider
of internet and networking solutions, cable
TV, phone and other telecommunications
services, and Myriad Mobile, a mobile and web
application development company, have teamed
up to create and deliver new iOS and Android
mobile applications for Midco customers.
As part of the ongoing partnership, the
companies have launched a second mobile app,
MidcoSN, which enables mobile football fans to
track and follow high school scores throughout
North Dakota and South Dakota.
The new app follows the June 2016 release
of the Midco My Account app.
“According to industry statistics, more than
65 percent of digital time is spent on mobile
devices. We realize mobile apps are, and will
continue to be, an important tool for serving our
customers,” said Gary Shawd, vice president of
information systems at Midco.
“With that goal, Midco sought a mobile devel-
opment partner that shared our values, work
ethic and commitment to delivering a great
customer experience,” he said. “Myriad’s capa-
bilities and expertise enabled us to leverage
industry-leading technology and better empower
our on-the-go customers.”
Myriad CEO and co-founder Jake Joraanstad
added, “The projects began in the summer of
2015 with a brainstorming session and technical
review to prioritize capabilities and features. A
mobile roadmap started to emerge and soon
included apps for Midco’s other business lines –
and a partnership with Myriad Mobile.”
Myriad worked with Midco to build the mobile
technology foundation through an applica-
tion program interface (API). An API is a set
of routines, protocols and tools for building
software applications – and the foundation for
building native mobile applications.
“Myriad’s discovery process is thorough, and
the whole time it felt like we were on the same
page. Their design and development team and
strategic employees are all top-notch, and we felt
like we really got the best of the best,” Shawd said.
The first app from the collaboration, Midco
My Account, enables residential customers to
control their accounts from their smartphone or
tablet. Capabilities include viewing statements,
paying bills, viewing Midco services and channel
guides, receiving account notifications and trou-
bleshooting help, managing account settings and
parental controls, and requesting assistance.
Since its release, Midco has updated the app
with some minor fixes, and it is working on a new
release with Myriad.
The next version of the MidcoSN app will
include high school basketball stats for North
Dakota and South Dakota.
“Midco has a long history of deploying the
latest technologies to better serve customers,”
added Joraanstad. “Our team at Myriad is
exploring and experimenting with new technolo-
gies every day. It’s been exciting to collaborate
with the Midco team on their mobile roadmap
and launch the first in a series of apps that
are helpful, useful and well designed for their
customers. It’s felt like a natural partnership, and
this is just the beginning.” p
W indstream, a provider of advanced
network communications, launched
fixed wireless access in Salt Lake
City, Utah. The introduction gives local busi-
nesses – including those in the region’s impor-
tant financial services, real estate, tourism
and high-tech industries – an option for
secure, reliable and high-bandwidth telecom-
munications services.
Windstream’s fixed wireless access services
provide companies with Ethernet connectivity
via a dedicated microwave wireless connection.
The telecommunication provider is the
first major provider to bring fixed wireless to
Salt Lake City, and its solution is designed
to meet the high-availability requirements of
companies that rely on the cloud for their most
important software applications.
“Salt Lake City is one of the fastest-growing
cities in the country, as people drawn to the
business climate and quality of life continue to
‘discover’ it,” said Chris Nein, regional presi-
dent of sales for Windstream, a gold sponsor
of The INCOMPAS Show. “But that growth
can challenge the infrastructure of a city,
and many businesses struggle to access the
network services they need.
“Our diverse voice and data solutions will
give Salt Lake City businesses true high-band-
width alternatives that both complement and
replace existing fiber options in a reliable and
secure manner,” Nein said.
Windstream’s fixed wireless access service
provides Salt Lake City companies with:
• A reliable alternative to fiber- and copper-
based services
• A quickly deployable supplement to thos
services, immediately bolstering access
to the cloud and providing critical busi-
ness continuity in the event of service
interruptions from fiber- and copper-based
services
• High reliability and uptime with 99.99 percent
availability and a service level agreement
• Scalable bandwidths ranging from 1 Mbps
to 1 Gbps
• No shared single point of failure with fiber
as a result of engineering that routes to
alternative gateways over the airwaves
• Rapid deployment to buildings of all types
and in a variety of locations
• Support for private line, MPLS with quality
of service, voice (SIP or TDM) and dedi-
cated internet
• High security with the use of encryption
that provides enterprise-class protection to
data and communications
Salt Lake City-area businesses in industries
such as financial services, government, health-
care, professional services, engineering, retail,
hospitality and manufacturing are among those
that have the strongest need for reliable, secure,
high-bandwidth services, because of the types
of applications they use, the way those appli-
cations rely on the cloud, and the regulatory
requirements they face.
Because of the landscape of fiber- and wire-
based telecommunications infrastructure in Salt
Lake City, these companies may not always be
able to obtain the services they need. p
For more information on Windstream’s fixed
wireless services in Salt Lake City, go to www.
Windstream Unveils Fixed
Wireless in Salt Lake City