Incompas (Fall 2016) Day Show Daily

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THE INCOMPAS SHOW I OCTOBER 23-25, 2016 « 2 1 »
THE INCOMPAS SHOW
TelePacific Launches National SD-WAN Offering
TelePacific has moved software defined
wide area network (SD-WAN) from a
declaration of strategic intent to real world
general availability.
It has signed a long-term contract with Velo-
Cloud Networks, the cloud-delivered SD-WAN
company, to provide the foundation technology
that is delivering its rapidly growing unified
communications, managed IT and managed
services to businesses throughout the country.
This agreement is a transformational mile-
stone that marries the company’s heritage in
delivering the rock-solid dependability that busi-
nesses require for their communications with the
flexibility, value and power that today’s leading-
edge SD-WAN technology enables.
With this nationwide launch, TelePacific
supercharges the national expansion begun by
the acquisition of leading managed services
provider DSCI in September.
“Our Ethernet ecosystem has just gone
galactic,” said Jared Martin, vice president of
TelePacific’s ITx Managed Services business.
“We piloted this with customers across the
country, to rave reviews.
“We can deliver TelePacific products and
services using SD-WAN anywhere that a
customer has a broadband connection, with the
same guaranteed performance that businesses
and enterprises of all kinds depend on us to
deliver,” Martin continued. “Today, voice and
video are just as business-critical as data and
we provide the management, access and reli-
ability our customers need.”
Using TelePacific’s VeloCloud-powered
SD-WAN solution, customers can turn up new
locations, add or delete services and monitor
their network performance through a single
cloud-based integrated software system.
TelePacific’s managed services platform,
enabled by SD-WAN, starts when an easy-
to-deploy, software-programmable device is
plugged into any customer broadband connec-
tion to the internet.
Almost immediately, the TelePacific cloud pushes
to the device the exact configuration needed to fill
the customer’s requirements and, within minutes,
their ordered services are up and running.
This approach is a big departure from the
complicated, expensive installations of hard-
ware and cables typically needed to provision
new services.
TelePacific can deliver new services over a
secure, quickly adaptable network framework
defined by software instead of telecom hardware.
Since it manages the entire end-to-end
delivery, TelePacific can deploy multiple continuity
and security levels to guarantee its performance
to businesses that increasingly depend on 24 x 7
availability for everything from customer interac-
tions to critical back office functions.
That ability to manage everything from
throughput to continuity on a single pane
of glass is so powerful that TelePacific has
expanded its traditional five nines performance
guarantee to 100 percent.
“Delivering high-quality and resilient perfor-
mance over any network connection from any
carrier is key to our national growth,” Martin
said. “We already have more than 100,000
hosted communications seats and the ability to
be truly transport-agnostic is going to make that
number explode. There are other over-the-top
(OTT) offerings out there, but they promise ‘best
effort’ instead of guaranteeing performance.”
Initially, TelePacific is making that enhanced
OTT capability and its UCx unified communi-
cations suite the flagship offerings using its
SD-WAN capabilities. The greatly enhanced
network monitoring capabilities that enable
TelePacific to provide that 100 percent guar-
antee will be made available for customer use as
it expands and other products are brought onto
the new national grid.
“We are delighted to partner with TelePacific
to enable them to provide their market-leading
UC and managed network service over any
network across the nation,” said Sanjay Uppal,
CEO and co-founder of VeloCloud Networks. “Our
emphasis on the cloud becoming the network fits
seamlessly with TelePacific’s strategy of SD-WAN
being the foundational technology for all of their
cloud services for the long term.”
TelePacific’s nationwide SD-WAN option is
generally available now for new UCx orders.
TelePacific delivers integrated managed
services and communications solutions to 75,000
locations for customers ranging from small busi-
nesses to enterprises with hundreds of sites.
Based in Los Angeles, the company’s
multiple award-winning unified communications,
managed services, networks, deep communica-
tions portfolio and focus on customer service
have powered 57 consecutive quarters of growth
for the 1,550 person, $660 million enterprise.
TelePacific’s broad portfolio of hosted
managed services and communications solutions
enables companies to focus on growing their
bottom lines instead of overseeing their infrastruc-
ture. Its continuity, cloud and connectivity offer-
ings help businesses run more efficiently, improve
collaboration and provide essential protection
against business interruptions. p
a national
provider of end-to-end AT&T whole-
sale voice and data solutions, now
offers toll-free SIP services utilizing the AT&T
network for domestic and international calling.
AT&T’s SAFER feature provides redundant
network routing for toll-free traffic.
“Through our long standing relation-
ship with AT&T, we are able to provide our
customers another solution to address their
needs for toll-free service at extremely
competitive rates,” said Jess DiPasquale,
CEO of Alliance Business Services.
Alliance’s AT&T toll free-service supports
TDM and IP PBX environments with a variety
of routing options for customers. Calls can
be delivered via a dedicated solution or the
public internet.
Features include load balancing, redundant
routing options including AT&T’s SAFER
service and disaster recovery.
“Quality of service is a major issue with
toll-free VoIP applications and becomes
especially important in call center settings.
Alliance delivers true AT&T service, reliable
and resilient,” DiPasquale added.
Headquartered in Westport, Conn., Alliance
provides nationwide voice and data services
using the AT&T Global Network. With more
than 20 years of industry experience, agents
and wholesale customers can depend on Alli-
ance for superior service and support, while
receiving the most competitively-priced AT&T
wholesale solution. p
To learn more about Alliance’s AT&T toll-
free SIP service, call 203.221.8700 extension
915 or email
Alliance Business Services
Offers Toll-Free SIP Services