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ter start talking about the price and

the spiff then!

A spiff war already is happen-

ing. Partners are being bombarded

by spiff. Some of it is to capture

attention. Some of it is to buy mar-

ket share.

Carriers would be wise to use

spiffs to get partners to take notice

of other types of services such as

Office 365, conferencing or backup.

These services are different to sell

than bandwidth, but they are stickier

and can lead to the sale of other ser-

vices. They also allow the partner to

have a diverse conversation with the

prospective customer. It is a good

time to take advantage of all the

noise and hype around Microsoft.

Leverage that brand and press to

get meetings, get a small sale, and

prove yourself.

Understandably, getting partners

to sell services such as hosted

email, cloud, conferencing, backup

and SaaS is the struggle. Chief rea-

son is that they are heads done just

trying to sell enough to stay afloat.

Price compression on DIA, T1,

broadband and voice means that

you have to sell two or three times

as many deals to make the same as

you did a few years ago.

That is exactly why when you

have their attention at the next con-

ference or webinar that you cannot

give the same spiel that you have

been using during your entire career

in telecom. You want change? Then

your spiel has to change. Start tell-

ing stories about successes, deals,

business outcomes and hot buttons

– even ways to newsjack.

We live in a social media world

with sound bites. You have to adjust

for that. Choose words carefully. Be

impactful. Be visual. Be emotive.

This sounds like a lot. It is, and

it isn’t. If you aren’t preparing for

presentations then it is a lot of extra

work (over winging it). If you are

preparing, it is the same amount of

time used in a different manner.

Many blogs today use tweet-able

phrases with a link to tweet this now.

Every presentation has one goal. What

is that? The entire presentation should

be that one concise goal. That goal

should be about 140 characters. The

stories should underscore that goal.

“The key in mastering any kind of

sales is switching statements about

you and how great you are and what

you do, to state-

ments about

them, and how

great they are

and how they will

produce more

and profit more

from ownership of your product or

service,” advises business trainer,

speaker and author, Jeffrey Gitomer.

“If leaders are to be followed,” he

says, “it starts with clarity of message.”

Peter Radizeski, president of

RAD-INFO INC, started as a VAR,

then became an agent. Now he

writes about the channel and the

telecom space while consulting to

service providers and occasionally

still selling some circuits.

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