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MASS Unveils ALBIE
Proactive Monitoring
With the growing reliance on business uptime and
the need for scalable and flexible IT networks, it is not
surprising that organizations are weighing the benefits
of proactive monitoring and trouble support. A network
outage is inevitable, regardless of network design, level of
sophistication, quality of the circuits implemented or the
choice of voice/data network providers. For organizations
that rely upon their own IT staff, the last thing that they
want to do is to shift focus on core initiatives and reactive-
ly investigate alerts with their network service providers.
For managed service providers and valued added
resellers that rely upon critical circuits to deliver con-
nectivity, outages can cause substantial damage to the
trusted advisors reputation, customer loyalty and ulti-
mately the bottom line. A customer’s expectation is for
a vendor to manage the carrier services, even though
that vendor might not have recommended or sold the
network services to their client in the first place. The
expectation extends into troubleshooting on behalf of
the customer to escalate and find resolution with the
service provider.
Competitive local exchange carrier MASS Commu-
nications saw this call-to-action and introduced ALBIE
to its partners. ALBIE provides proactive monitoring,
support and trouble ticket resolution for data and voice
circuits across all carrier networks. ALBIE provides real-
time monitoring and alerting, proactively troubleshoots
issues and works directly with carriers to maximize
uptime. With a 24/7/365 network operations center,
MASS acts an extension of your team, to expedite re-
pairs and communicate directly with you.
Staying on top of network outages and isolating is-
sues is the key to maintaining network availability and
performance – keeping your customers happy, and driv-
ing future business. And MASS’s ALBIE proactive circuit
monitoring can track the mission critical interfaces of
partners’ and their customers’ network.
The ALBIE platforms is available as a while label offer-
ing, and MASS is offering a 60-day free trial.
NATIONWIDE PROVIDER OF DATA, VOICE,
CLOUD & PROFESSIONAL IT SERVICES
You may or may not have heard of Transbeam before… but we’ve been around.
•
Headquartered in New York City
•
Best Known for Our Ethernet and Fiber Services
•
One Bill and One Company to Manage All Network Needs
for Multi-Site Businesses
•
State-of-the-Art MPLS/VPLS Fiber Core with Voice Capability
•
Nationwide Network Reach via Strategic NNI’s with Major Carriers
•
All Installs Performed by Transbeam Certified Professionals
➤
Ethernet-over-Copper
➤
Ethernet-over-Fiber
➤
MPLS
➤
Broadband
➤
Wireless Back-up Services
➤
Cloud Services (Public, Private, Hybrid)
➤
Hosted Voice Services
➤
Professional IT Services
To become a Transbeam Agent, contact
marketing@transbeam.comor 212.631.8100 x229.
San Francisco
Los Angeles
Chicago
Atlanta
Denver
Boston
New York
Newark
Philadelphia
Ashburn Baltimore
Miami
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January - February 2016