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H
osted PBX and unified communications
(UC) services are a growth market that
has moved well beyond early stages, with
revenue on track to grow 13 percent
through August and positive activity in every major
geographic region, according to Infonetics. And, small
businesses will be a critical growth element in the mar-
ket, especially in the cloud space.
Infonetics expects continued strong worldwide
growth for the cloud PBX and UC market during the
next five years, projecting it will reach $12 billion in
2018 with 62.6 million seats in service.
“While sales of premises-based PBX systems have
been stagnant to declining over the past few years, the
market for cloud services continues to expand with
businesses worldwide seeking out hosted alternatives,”
Purchase factors varied for small business VoIP
By
Tara
Seals
34
Channel
Vision
|
May - June 2015