CV_JulyAug_2017_linked

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Page Background

July - august 2017

Emergent

8 Micro-chippy 8 Service bots 10 AI weaponized 10 Single SIM 12 Intelligent Transport

The industrial internet

hits the channel

By Tara Seals

Virtual Reality

18 Keep It (Not-So) Simple

Avoid SD-WAN oversimplifi-

cation

By Yulia Duryea

26 Prefabrication at the Edge

Affordable data center

buildouts

By Mark O’Sullivan

Cyber Patrol

30 Security of Things

IoT complexities open doors

for managed security

By Tara Seals

Core Communications

34 The Self-Service Model & UC

The channels of support

By Martin Tracey

36 One Foot in the Cloud

The hybrid approach

to UC&C

By Jack Jachner

38 Consolidation, Compe- tition and the Channel

Mergers and the move

up-market

By Tara Seals

International Agents

42 PTC Corner

Crossing the IT Skills Gap

By Matthew DeMartino

44 Eye on Africa

By Tara Seals

At Your Service: XaaS

46 UCaaS for .gov 46 Backup-aaS 48 Contact Center Sales Strategies

Three things CCaaS providers

can’t ignore

By Jacki Tessmer

Channel Management

50 Beware the Way of Brick ‘n Mortar

By Peter Radizeski

52 The High Touch Technique

Telegration puts its stamp on the

master agent model

By Martin Vilaboy

Zettabytes

54 Deep fiber 54 Frontier’s fiber 55 Finger Lakes Positioned for Future

By Tara Seals

6 Editor’s Letter 56 ICYMI 58 Ad index

CONTENTS

4

Channel

Vision

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July - August, 2017