Amazon, Microsoft and Google continue to control an overwhelming share of enterprise spending on cloud infrastructure services. According to the latest data from Synergy...
By OutreachX
U.S. small businesses are committing four-figure AI budgets for 2026 despite persistent uncertainty about measurable returns, a bet that daily operational dependency now...
Business conversations have gotten more complicated. One customer interaction nowadays can start via web chat, progress to a phone call and conclude over email....
Helping partners speak AI with customers
For the second year in a row in the annual Telarus technology trends report, released at the technology solution...
By Jeff Wood
It’s hard to believe the telecom indirect sales channel has been around for more than 30 years. Technology services distributors (TSDs) such...
While many of the long-standing partner support mechanisms are still very important to their channel partners, shifts in the marketplace, driven in part by...
The ongoing shortage of skilled workers, and the subsequent burden of long hours
and employee burnout, continues to be a top challenge for IT departments...
By Glen Nelson
As a trusted technology advisor, you provide connectivity solutions that your customers rely on every day. When their networks fail – and...