Westcon-Comstor Adds Servion Contact Center as a Service to Portfolio
Tech distributor Westcon-Comstor has signed an agreement to carry Servion’s ServCloud hosted contact-center-as-a-service (CCaaS), available…
Five9 Names CarrierSales Top Master Agent
CarrierSales has been named the top master agent for Five9. CarrierSales offers a practice for…
Masergy Rolls Out Omni-Channel Cloud Contact Center
Masergy Communications Inc. has announced the availability of its Cloud Contact Center, which provides an…
Channel Manager’s Playbook [Volume 3: Cloud Contact Centers & UC]
Looking for some fresh advice and perspective into the world of telecom? If so, ChannelVision Magazine’s…
CarrierSales Draws Hundreds to Cloud Contact Center Panel
Utah-based CarrierSales drove hundreds of attendees to its sold-out cloud contact center panel that was…
EarthLink Taps Metaswitch for Contact Center
EarthLink is using Metaswitch Cloud Contact Center solution, powered by Telax. The EarthLink Hosted Contact…
Mitel Unveils Cloud Contact Center
Mitel has announced MiContact Center Live, a customer care platform delivered as-a-service via the cloud.…
8×8 Partners with Zendesk on Integrated Cloud Contact Center
Channel-friendly IP company 8×8 Inc. has partnered with Zendesk, a cloud-based customer service platform used by…