Crescendo Launches Multimodal AI for Enhanced CX
Crescendo, an AI-native contact center, has launched Multimodal AI, designed to unify voice, text and visual interaction within a single, intelligent conversation. Instead of...
SuperOps Launches AI-Native Unified Endpoint Management Platform
IT management platform SuperOps has launched SuperOps for IT Teams, an AI-native unified endpoint management platform. With a built-in helpdesk and the addition of...
Lumen, Palantir Launch Strategic Partnership to Advance Enterprise AI
Lumen Technologies and Palantir Technologies Inc., two companies building core infrastructure for the AI era, announced a multiyear, multimillion-dollar strategic partnership to help enterprises...
Approved Contact Integrates AI-Powered, vCon-Enabled Texting With Crexendo
Approved Contact, a provider of privacy-first communication and compliance solutions, has integrated its AI-powered, virtualized conversation (vCon) enabled texting with Crexendo’s NetSapiens UC platform,...
Unified Office to Demonstrate EngageIQ AI Platform at CVxEXPO25
Unified Office, a leading communications technology company offering business communications, IoT solutions, advanced business analytics and AI-driven products, announced today that it will be...
CVxEXPO25 Further Expands AI Education
The AI-based education and training at CVxEXPO25 keeps growing with the addition of the latest breakout session, "AI in Action," moderated by Steven Cramer,...
Digital Realty, Lumen to Deliver AI WAN to Major U.S. Metros
Digital Realty, a global provider of cloud- and carrier-neutral data center, colocation and interconnection solutions has partnered with Lumen Technologies to deliver high-capacity, AI-ready...
UPSTACK Acquires CX Consultancy Breakwater Cloud Advisors
UPSTACK, a full-service technology brokerage, has acquired Breakwater Cloud Advisors, a Vancouver, Wash.-based CX consulting firm. The acquisition is intended to strengthen UPSTACK’s advisory...
Crexendo Partners With OneReach.ai to Offer AI Agent Capabilities
Crexendo, a provider of cloud communication platform software, UCaaS offerings and managed IT services, has added AI agent platform provider OneReach.ai to its Ecosystem...
ServiceNow Introduces AI Experience Interface for Enterprises
ServiceNow has introduced AI Experience, a new platform-native, multimodal and multilingual interface in which voice, tech, image, web and build agents will deliver context-aware,...
