Genesys Survey Reveals Enthusiasm, Distrust for Agentic AI
New data published last week by Genesys, a provider of cloud-based, AI-powered CX solutions, indicates there are some disconnects between the readiness and willingness...
Broadvoice Names Jande Chief Product Officer
Broadvoice | GoContact, a provider of AI-powered CX technology, has appointed Gurdip Jande as chief product officer. Jande will lead Broadvoice’s global product organization,...
SoundHound AI Partners With AVANT Communications
Voice AI provider SoundHound AI Inc. has partnered with AVANT Communications, a national TSD offering an IT decision-making platform. The relationship will enable AVANT’s...
Zoho Launches Zia LLM, Deepens AI Portfolio
Global technology firm Zoho Corp. announced expanded investments and offerings in AI, including Zia LLM, a proprietary large language model, and Zia Agents, with...
Sinch Implements MCP for AI Communications
Sweden-based Sinch AB has implemented Model Context Protocol (MCP) to ensure AI agents can execute communication actions through the company’s global platform. MCP is...
Cologix Closes $525M Asset-Backed Securitization
Cologix has closed a $525 million asset-backed securitization (ABS) to support the company’s growth in digital infrastructure. The secured notes are backed by Cologix’s...
Shadow AI Growing Rapidly, Study Suggests
According to a recent survey of IT decision makers (ITDMs), 60 percent of employees are using unapproved AI tools more than they did in...
Unified Office Wins VSA for AI Implementation
Unified Office, a leading communications technology company offering exceptionally reliable, high-quality voice, messaging, business analytics, AI, and IoT-based solutions, today announced that it won...
HPE Concludes Acquisition of Juniper Networks
Hewlett Packard Enterprise (HPE) successfully completed its acquisition of Juniper Networks. With this transaction, HPE expects to make use of Juniper AI-native network technology...
Vultr Report Indicates AI Maturity Drives Competitive Advantage
Vultr, a privately-held, cloud infrastructure company, published its annual 2025 AI Maturity Report: Navigating the Path to AI Success report. This document examines how...
