8×8, Meltwater Partner to Elevate CX via Social Intelligence
Meltwater, which provides media, social and consumer intelligence technology, partnered with 8x8. Through 8x8’s technology partner ecosystem, Meltwater is seeking to empower businesses to...
Five9 Launches Capabilities to Support Agentic CX
Five9, which is known for its CX platform, rolled out new AI Agents and AI Trust & Governance features. These capabilities are part of its...
Cisco Announces Updates to Transform Agentic AI Security
Cisco introduced new innovations to help enterprises reimagine security for the AI era. In particular, it is fusing security capabilities deeper into its networking infrastructure,...
Phound Intros Magnum AI Phone Service
Phound, which offers a secure app for calls and messaging, introduced Magnum AI. This built-in assistant is designed to transform everyday conversations into clear,...
Cribl Intros AI-Powered Copilot Editor
Cribl, which provides a data engine for IT and security, announced Copilot Editor. This AI-powered telemetry management solution is designed to increase productivity for...
Vectra AI, Zscaler Expand Integration Deal
Vectra AI, a cybersecurity AI company, announced an expanded technical integration with cloud security provider Zscaler. The collaboration will provide customers with visibility into...
Five9’s 2025 CX Report Centers Around AI
Intelligent CX platform Five9 published its 2025 Business Leaders Customer Experience Report. This document extended analysis of CX trends shaping how global business leaders...
SnapLogic Enters Into OEM Integration Partnership with Vasion
SnapLogic, which provides generative integration, announced that serverless printing and orchestrated automation company Vasion selected it as an OEM integration partner. Vasion will embedd...
TELUS Digital Buys Gerent
TELUS Digital Experience, a global tech company focused on digital CX, acquired Gerent. Gerent is a U.S.-based, Salesforce-focused consultancy that delivers enterprise-scale implementation, project...
VAST Data Unveils AI OS Intelligent Platform Architecture
VAST Data unveiled the VAST AI OS, a platform built to fuel the next wave of AI breakthroughs.
The launch is the result of...
