Luware Opens North American Headquarters
Luware, a provider of CX solutions built natively on Microsoft Teams, announced the opening of its first U.S. office. Luware has appointed Larry Robinson...
Nokia to Deploy Private 5G Network for Memphis Utility
Nokia was selected by Memphis Light, Gas and Water (MLGW) to deploy its private 5G wireless network. The project support MLGW's long-term, multi-year grid...
Why Redundancy Matters: The Channel Perspective
By Glen Nelson
As a trusted technology advisor, you provide connectivity solutions that your customers rely on every day. When their networks fail – and...
From Gut Feel to Hard Numbers: Meet the Voice Agent Quality Index (VAQI)
By Dan Mishler
If you’re building a voice agent application, you already know the truth: users don’t hang up or ask for a human because...
Ooma Updates AirDial RDM for POTS Replacement
Ooma, a communications services provider for businesses and consumers, added new remote management features for Ooma AirDial. AirDial is Ooma’s POTS replacement solution, helping...
TouchTone to Offer Verified Branded Calling ID Solution
TouchTone Communications, an integrated communications service provider, announced its participation as an authorized partner originating service provider (OSP) within the Branded Calling ID (BCID)...
Nokia Partners with Leonardo for Global Mission-Critical Private Wireless Networks
Nokia partnered with Leonardo, an aerospace, defense and security technology provider, to deliver cutting-edge, mission-critical services, worldwide. This collaboration, which features integration with Nokia’s...
CarrierX, Phound Bring Magnum AI and vCons to Life
CarrierX, which focuses on programmable voice infrastructure and HD audio innovation, pledged support for Phound to deliver a new standard in conversation intelligence, where...
Sherweb Intros White-Labeled MSP Self-Service Portal
Sherweb, a technology and service provider for MSPs, launched its white-labeled Self-Service portal. This portal will allow MSPs to put the companies they serve...
Great Plains Launches GPC UC, Powered by Intermedia
Midwestern telecom provider Great Plains Communications (GPC) launched GPC Unified Communications, powered by Intermedia Cloud Communications.
The GPC UC product suite will give organizations an...
