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Four Million Users – Unveiling a Tale of Growth, Innovation, and Collaborative Triumph

Gerald Baldino - January 10, 2024 0

CONTRIBUTED ARTICLE In the dynamic landscape of digital communication, community building stands as a linchpin for the success of technology platforms. A stellar example of...

The Financial Impact Low First Contact Resolution Is Having in Customer Experience

Bruce Christian - June 1, 2023 0

CONTRIBUTED ARTICLE When McKinsey & Company talks about customer experience (CX), businesses should pay attention. They recently emphasized that contact centers must prioritize performance excellence...

ChannelVision MagazineTelecom Magazine

ChannelVision is a B2B bi-monthly print magazine and digital content properties read and followed by channel partners selling all manner of voice, data, access, IT and managed services — both on-premises and in the cloud. ChannelVision is a highly focused and efficient way for service providers and hardware and software companies to market to experienced channel partners targeting the small/medium business and enterprises spaces.

ChannelVision MagazineTelecom Magazine