Tines Adds AI-Enhanced Workflow Automation Capabilities

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Tines - which offers smart, secure workflows - released new native AI features. The new automatic mode and AI action capabilities within the Tines...

Lenovo and Cisco Partner to Streamline AI Innovation

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Lenovo and Cisco unveiled a global strategic partnership to deliver integrated infrastructure and networking solutions for accelerating digital transformation for businesses. The companies signed...

Talkdesk and Cognizant Partner to Accelerate AI-Powered Customer Experiences

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Talkdesk, a provider of AI-powered CX technology for enterprises, entered into a collaboration with Cognizant to accelerate AI-powered CX transformation. This initiative will combine Cognizant...

Vertiv Establishes AI Hub for Helping Partners Plan AI-Ready Infrastructure

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Vertiv, a provider of critical digital infrastructure and continuity solutions, launched its new AI Hub. This resource will specifically provide partners, customers and other...

Bridewell: Over Eight in Ten Critical Infrastructure Organizations Concerned Over AI Cyber Threats

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According to new research by cybersecurity services firm Bridewell, 84 percent of the U.S.’ critical infrastructure organizations identify AI as a concern driving cyber...

TELUS International, eGain Partner to Elevate CCaaS with Knowledge Management and AI

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TELUS International, a customer experience (CX) innovator, partnered with AI knowledge platform provider for customer service, eGain. TELUS International will specifically offer the eGain Knowledge...

TD SYNNEX Launches Technology Center of Excellence for Partners

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TD SYNNEX launched a high-growth technology center of excellence (CoE) to accelerate its partners’ ability to tackle complex digital transformation initiatives. This CoE offers...

Astound Business Solutions Rolls Out Wi-Fi Pro for Small Businesses, powered by eero

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Astound Business Solutions, which provides high-capacity and secure connectivity for business customers in the U.S., launched Wi-Fi Pro for Small Business, powered by eero,...

DRFortress, Megaport Team to Expand Hawaiian Access to Cloud Providers

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DRFortress, a carrier-neutral data center and cloud marketplace, launched a new public cloud on-ramp solution alongside network as a service (NaaS) solutions provider Megaport....

Yellow.ai Debuts Orchestrator LLM for Contextual, Human-Like AI Conversations

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Yellow.ai, which offers GenAI-powered customer service automation, launched Orchestrator LLM. This industry-first agent model determines most-suitable next steps while engaging in personalized, contextually aware...