CallTower, a global UCC solutions provider, is teaming with Phonism, which offers automated device management solutions.
This strategic partnership will see CallTower utilize Phonism’s advanced automation platform. By leveraging the technology, CallTower aims to enhance operational efficiency and security while reducing cost for businesses transitioning from traditional telephony systems to cloud-based solutions.
Benefits of the Phonism platform include:
- Expanded device options and compatibility, with Phonism supporting multiple device types and firmware versions. This expansion offers businesses up to 5X more options than traditional systems, ensuring complete compatibility with existing hardware.
- Accelerated, seamless migrations to allow businesses to smoothly transition from an existing platform with minimal downtime, automating device deployments and configurations to speed service delivery and reduce manual oversight.
- Onboarding time/cost reduction. Phonism automates the setup process, cutting onboarding time and cost by up to 100X while lowering labor expense by 75-95 percent.
- Security and compliance enforcement to ensure network security with robust measures that prevent unauthorized access and manage risk. Additionally, auto-apply templates maintain adherence to industry standards and company policies.
“Our partnership with CallTower is strategically significant, leveraging their extensive global reach and expertise in the UCaaS market,” said Phonism CEO, Greg DiFraia. “By combining Phonism’s advanced automation platform with CallTower’s industry-leading capabilities, we are poised to deliver an exceptional customer experience.”
“We are thrilled to introduce Phonism’s multi-vendor/third party device management solution to retain your customer’s current devices,” said CallTower CRO, William Rubio. “This innovative solution significantly enhances our Webex Calling offering, providing our partners and customers with a streamlined, secure and cost-effective way to manage their diverse list of devices such as Avaya, Mitel, Yealink, Poly, Grandstream and other devices on the Webex platform, while making the move to the cloud. This addition underscores our commitment to delivering best-in-class communication solutions that drive productivity and growth for businesses of all sizes.”
For CallTower’s partner program, click here.
