Unified Office to Demonstrate EngageIQ AI Platform at CVxEXPO25
Unified Office, a leading communications technology company offering business communications, IoT solutions, advanced business analytics and AI-driven products, announced today that it will be...
CVxEXPO25 Further Expands AI Education
The AI-based education and training at CVxEXPO25 keeps growing with the addition of the latest breakout session, "AI in Action," moderated by Steven Cramer,...
Digital Realty, Lumen to Deliver AI WAN to Major U.S. Metros
Digital Realty, a global provider of cloud- and carrier-neutral data center, colocation and interconnection solutions has partnered with Lumen Technologies to deliver high-capacity, AI-ready...
UPSTACK Acquires CX Consultancy Breakwater Cloud Advisors
UPSTACK, a full-service technology brokerage, has acquired Breakwater Cloud Advisors, a Vancouver, Wash.-based CX consulting firm. The acquisition is intended to strengthen UPSTACK’s advisory...
Crexendo Partners With OneReach.ai to Offer AI Agent Capabilities
Crexendo, a provider of cloud communication platform software, UCaaS offerings and managed IT services, has added AI agent platform provider OneReach.ai to its Ecosystem...
ServiceNow Introduces AI Experience Interface for Enterprises
ServiceNow has introduced AI Experience, a new platform-native, multimodal and multilingual interface in which voice, tech, image, web and build agents will deliver context-aware,...
Channelscaler Releases Modules to Enhance Partner Automation Platform
Channelscaler, a platform provider that combines AI-powered partner relationship management (PRM) and partner program automation in one modular solution, has released new modules designed...
Strolid Launches VCONIC to Commercialize vCon Platform
Strolid, a CX provider for the North American franchised automotive industry, has launched VCONIC Inc., a new venture that commercializes Strolid’s conversational data platform...
It’s Time Advisors Know vCons
Business conversations have gotten more complicated. One customer interaction nowadays can start via web chat, progress to a phone call and conclude over email....
Jitterbit Unifies Intelligent Apps, Agents, Data Automation in Harmony Platform
Jitterbit has announced new AI-powered capabilities for building, integrating, connecting and managing enterprise processes and data workflows. The layered AI approach is designed to...
