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Tuesday, October 19, 2021

Core Communications

ShoreTel Adds Multichannel Support to Contact Center

Unified communications specialist ShoreTel has upgraded its contact center solution to support multichannel touch-points: call center agents can now more effectively handle e-mails, chats...

M2M Poised to Be a $26B Opportunity

The machine-to-machine (M2M) and embedded device market is about to experience explosive growth, growing from $1.4 billion in 2011 to $25.9 billion in 2016,...

Milestone Retools Channel Partner Program to Reward Knowledge, Not Just Volume Sales

Milestone Systems, which provides a platform for IP video management software (VMS) and surveillance, is rolling out its next-generation channel partner program to their...

Broadvox Launches VoIP Management Suite for SMBs

Managed VoIP provider Broadvox has launched Voice Control Technology for managing hosted VoIP for small and medium-sized businesses, available through its channel partners. VCT...

GLOBALINX Contact Center Nabs Finalist Spot for National Business Award

Voice and data provider GLOBALINX has been selected as a finalist for the 2013 Stevie Awards for its contact center services. The Stevie Awards are...

Sidera Expands Chicago Metro Fiber Network

Sidera Networks has extended its network to the data center park in Elk Grove, Ill., the Chicago area’s largest. Sidera will offer dark fiber...

Vidtel Taps Shango for Wholesale Voice Management

Video conferencing and wholesale voice provider Vidtel is moving to cloud-based management of its applications, tapping Shango's applications marketplace to more easily source and...

ANPI Adds Don Kinison as Channel-Builder

ANPI continues to beef up its channel support with the addition of Don Kinison, who has joined ANPI as vice president of business sales,...

ANPI Taps Bailey as New Channel Head

ANPI has named Ronald Bailey to the position of senior vice president and general manager of business solutions, where he will assume the role...

Windstream Wins UC Internet Telephony Award for Custom Client Implementation

Windstream has won an INTERNET TELEPHONY Unified Communications Excellence Award, presented by TMC. Windstream, which serves more than 450,000 business customers nationwide, provides businesses with...