8×8 Partners with Teleopti for Cloud-based Contact Center
8x8 has partnered with Teleopti, which provides workforce management (WFM) software for contact centers, to deliver a joint, cloud-based, Virtual Contact Center and WFM solution.
The service uses...
Cisco Pledges $1Bn to Build a New ‘Intercloud’ for Biz Services and IoT
As businesses increasingly embrace private, public, and hybrid clouds to cost-effectively and quickly deliver business applications and services to a rapidly expanding device ecosystem,...
Infonetics: Data Center Ethernet Increasingly Sold as a Bundled Service
Data center Ethernet switch ports sold as part of a bundled solution made up 27 percent of all data center ports shipped in 2013,...
snom UC Phones Add Mass Provisioning Support for Lync
snom technology has announced that its unified communications-edition Lync qualified phones, available via channel partners, can now leverage Lync server’s native administration interface for easy...
Telarus Adds Viawest as Colo, Cloud Supplier
Master agency Telarus has added ViaWest's colocation, managed services and cloud options to its portfolio. provider in North America. Under the agreement, Telarus partners...
One Source, AppNeta Team for App Performance
Managed service provider One Source Networks (OSN) has partnered up with AppNeta to create application-layer monitoring for customers and channel partners.
As more applications move to...
LogMeIn Offers Cubby Enterprise for Cloud-Based File Sharing
LogMeIn has introduced Cubby Enterprise, a business version of its cloud-based file sync and share product, to help IT professionals manage sensitive company data in...
Cbeyond, Microsoft Ink Marketing Alliance for SMB Cloud Services
Cbeyond has entered into a marketing alliance with Microsoft to offer U.S.-based managed service providers (MSPs) and value-added resellers (VARs) the option to deploy their...
ADTRAN Launches WLAN Help Desk for MSPs, Resellers
ADTRAN has launched the ProCare Help Desk for resellers and service providers offering ADTRAN’s ProCloud wireless LAN (WLAN) managed services. Managed service providers can bundle...
BlueOSS Launches Cloud-Based Wholesaler Pricing and Support Platform
Billing and analytics specialist BlueOSS has launched the Wholesaler Pricing and Support Program under the company’s flagship Cloud Innovation Suite (CIS). This strategic initiative enables wholesale customers...
