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Verint Systems has added automation and artificial intelligence capabilities to its Workforce Management (WFM) solution. Users can now use voice-controlled digital personal assistants, and...

Dialpad has released Dialpad Free, which gives small businesses free business phone systems. Dialpad Free is available for businesses with five or fewer employees. Subscribers...

Sungard Availability Services has debuted the Act with Assurance mobile app, building on its existing Assurance Business Continuity Software to help businesses more efficiently manage and recover from...

Ingram Micro plans to buy Cloud Harmonics, a distributor in U.S. and Canada focused on cybersecurity, software-defined data centers and cloud technologies. The move adds Palo...

By Michelle Accardi, Star2Star The move to implement unified communications (UC) has gained momentum among businesses of every size thanks to its demonstrable ROI:...

With MiFID II regulations going live in a few short weeks, financial services organizations (FSOs) around the globe are making final preparations to address...

Only a fifth (21 percent) of cybersecurity professionals in a recent survey indicate they are not at all, or only slightly, confident in their...

Windstream's SD-WAN solution, introduced earlier this year, has been purchased by more than 500 mid-enterprise customers in regional banking, healthcare, retail, and manufacturing and other...

 Epsilon has partnered with TELEHOUSE to provide its customers with remote peering connectivity to the New York International Internet Exchange (NYIIX). ​​ ​​The partnership also offers TELEHOUSE customers access to...

Vonage has appointed Dharmesh Shah as vice president of Inside Sales. In this newly-created role, he is responsible for driving worldwide inside sales to support Vonage's growing...