Enghouse Updates Quality Management Suite for Contact Centers
Enghouse Interactive has announced the availability of version 5.0 of the Enghouse Interactive Quality Management Suite for contact centers, customer service and other business...
Agent Alliance Kicks of Expansion, Cloud Focus
The Agent Alliance is expanding its roster in order to better represent the scope of telecom/IT industry trends. The collective of telecom agencies has...
UNSI to Acquire Airband, Expand Portfolio
United Network Services Inc. (UNSi), a provider of data network and carrier services, has agreed to a merger with Dallas-based Airband Communications, which provides...
Avaya Streamlines Product Portfolio, Adds UC Suites
Avaya is rolling out Avaya One Source, an initiative for Avaya Connect partners and distributors that consolidates the company's portfolio of unified communications (UC),...
Global Capacity Heads to ITW
Wholesale network connectivity company Global Capacity has announced its participation in the 2013 International Telecoms Week (ITW) conference, taking place May 13-15 at the...
Intelisys Gets on Board with Carousel for Cloud Services
California-based master agency Intelisys is partnering with Carousel Industries to provide the VAR access to cloud and carrier services as part of its sales...
EarthLink Launches Cloud Disaster Recovery Service
EarthLink has launched its Cloud Disaster Recovery service, the latest in its suite of virtualization solutions available via its channel partners.
A cloud-based replication server...
