Comptel Plus (Spring 2015) Day 1 Show Daily

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COMPTELPlus | Monday, April 13, 2015 Beka Publishing, 16
DAY 1
D ata Tech Inc. has a solution to answer
the question “What am I going to do?”
when the experienced intercarrier
compensation and wholesale workforce
reaches retirement eligibility.
According to a recent Department of Labor study,
every 10th worker in the United States could retire
this year or next. The Labor Department also forecasts
that one in four members of the workforce will be 55
years or older very soon, compared to one in eight in
2002. The study shows the percentage of retired Baby
Boomers has doubled since 2010.
The telecommunication industry’s recognition and
understanding of these personnel trends will allow a
more empirical definition of “The Problem.” Will these
retiring employees’ industry intelligence be replaced?
If so, will it be effective? Will the replacement
personnel have comparable industry intelligence, the
mature professional experience, the work ethic and
will they be as reliable?
Many of the industry’s companies have down-
sized and restructured in the past; however, the
experienced workers probably were workplace
survivors, because of their technical skills. That may
not be the case today, as age becomes a growing
factor and may be an indicator that a greater
percentage of retirees will leave the profession.
Plus, with the current level of mergers, acquisi-
tions and consolidation, how many of these veteran
workers will be given a golden parachute?
Age will deplete the technical ranks of those
who know how to process an Ethernet aggregation
services routers service (ASR) order, respond to a
Communications Assistance for Law Enforcement
Act (CALEA) subpoena or understand the fields in an
automatic messaging account (ASA) record. This is
the real problem.
Intercarrier compensation still will be with us
supporting circuit, bandwidth, toll-free and transit billing,
and call detail records (CDR) still will feed a host of down-
stream processes while needing to be stored for years.
Does your company have the staff and acumen to
deal with these complex business processes and the
critical compliance aspects?
Data Tech can solve these impending problems
with an automated augmentation of a telcom’s staff
through the utilization of the Data Tech Service Bureau.
Data Tech can provide the turnkey automated
CABS, wholesale, backhaul and/or telecom expense
management solution, using its best-in-class
system platforms, supported with its staff oper-
ating clients’ intercarrier compensation process
from remote offices.
So, will retiring Baby Boomers hurt your business?
It’s quite possible.
Service providers have told Data Tech they are
unprepared. They hope they can pass on the knowledge
to the replacements. If they can’t, Data Tech’s Service
Bureau process is strong and fully staffed. Its proce-
dures are up to date. It has a great list of references and
has never lost a customer.
Data Tech would be happy to discuss what’s
happening to the industry in the next five years,
and how it might help your company succeed
with its professional, automated Data Tech Inc.
Service Bureau. o
Find Data Tech Inc. online at or
contact Jon Jones at or Ron Twine
at .
Data Tech Solves ‘Imminent Problem’
Contact us at 307.685.5557 or visit
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