Broadvoice | GoContact, a provider of AI-powered CX technology, has appointed Gurdip Jande as chief product officer. Jande will lead Broadvoice’s global product organization, charged with driving strategy, innovation and execution across the company’s communications and AI portfolio. The move comes as the company accelerates the transformation of its contact and communications platforms into intelligent, AI-native systems, officials said.
Jande has more than three decades of experience building and scaling cloud, SaaS and AI solutions for technology companies, including Mitel, Honeywell and Nortel Networks.
“Gurdip knows what it takes to lead high-performing product teams and deliver customer experiences that truly move the needle,” said Jim Murphy, CEO of Broadvoice | GoContact. “His track record in operationalizing AI to create measurable business impact makes him an invaluable addition to our leadership team and our roadmap.”
Jande most recently served as chief product officer for cloud applications at Honeywell, where he drove the development of AI-powered enterprise performance management (EPM) SaaS solutions. He previously served as SVP and chief product officer at Mitel, where he led the UCaaS and CCaaS portfolio.
“Broadvoice is at an inflection point where product innovation, AI and customer experience converge,” said Jande. “I’m excited to help shape the strategy that will drive our platforms forward.”
