Sangoma Technologies Corp., a provider of on-premises, cloud-based and hybrid communications as a service (CaaS) solutions, has partnered with VTech Hospitality to deliver an integrated guest experience solution for hotels and resorts. The collaboration makes Sangoma’s unified communications (UC) platform fully compatible with VTech’s hospitality phones, company officials said.
The partnered communications solution is designed to improve front desk operations, speed up guest requests and support emergency response. The integration of Sangoma’s UC platform with VTech phones enables staff to manage wake-up calls, voicemail, room status updates and internal messaging, officials said.
“This partnership aligns perfectly with our vertical strategy of delivering purpose-built solutions for priority industries,” said Charles Salameh, CEO of Sangoma. “Together with VTech, we’re providing hotels with a fully integrated platform that enhances the guest experience and simplifies IT operations.”
The combined hospitality communication solution is available across North America via both companies’ partner channels.
